User Centric Tech Processes
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- Dont separate digital inclusion in design for users
- Ask "do people even want to do this?" when creating an app/platform.
- Understanding user needs and what they are using right now (and not using).
- Acknowledge what cant be done through tech.
- Prototyping - many different levels, from start to finish
- Start with the goal. (What is it?).
- User testing (+observing this)
- self testing, understanding your skill level
- ERR on simplicity.
- Figure out, document, articulate what the literal things are that want to accomplish.
- Relationship with users are the beginning of design for users.
- Remember before you were here you were a user.
- Watch people use you tool.
- have them talk through
- what they are doing
- they're seeing
- they miss
- have them talk through
Questions
- What do you want to do?
- how would it help your work?
- When you are hiring a techie or a designer
Beware
- What is the simplest/ cheapest way to solve this problem?
- manage expectations of changes later
- You can always add more later
- dont do/ build everything at once
- validate simple ideasfirst
- get a second opinion.
- When you do custom you need a plenup.
- think about total cost over long term.