https://catechfest.aspirationtech.org/api.php?action=feedcontributions&user=Vivian&feedformat=atomCalifornia Technology Festival Wiki - User contributions [en]2024-03-29T14:22:24ZUser contributionsMediaWiki 1.35.1https://catechfest.aspirationtech.org/index.php?title=Individual_Commitments&diff=238Individual Commitments2015-04-28T20:49:02Z<p>Vivian: 1 revision imported</p>
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<div>== I will ==<br />
* I will request CRM demos from 3 different sources before choosing a database software. -Nancy S.<br />
* I will follow up with all the people I connected with at Tech Fest. -Taisha<br />
* I will connect with more organizations. -Anthony<br />
* I will make my landing page more clear. -Gina<br />
* I will have conversations with my org. about staff capacity. <br />
* I will use design elements from logo to make cohesive design. -Sarah<br />
* I will reconvene my database work group to share best practices on “tech project management, setup protocols, timeline, clear expectations,” -Nancy S.<br />
* I will use an event planning template to organize data from Eventbrite. -James H.<br />
* I will follow up with people, send blabla book to Ruth, send contact info. To others etc. <br />
* I will share my learning & notes with my colleagues inc. Ed & consultants who I work with. -Nancy S.<br />
* I will take the same approach to technology as I do to organizing in considering the needs of the stakeholders. -Yuritzy Ciomez<br />
* I will talk to my coworkers about presenting at the next techfest. -Chad<br />
* I will try to integrate mapping in the work of my organization. -Kemly<br />
* I will implement a tech strategy @YNPN Sfba. -Ari<br />
* I will prioritize following up with folk with exchanged info/interest for our mapping sites and ask them to get on and give feedback. -Sergio<br />
* I will continue to expand my use of technology at MACSD. -Lisa S.<br />
* We will organize a LATAM techfestival with Aspiration. -Ari+Kemly<br />
* I will create a data map for bus over-crowding. -Ron<br />
* I will create an info graphic to one of my projects. -Yasmeen<br />
* I will focus more on the narrative process over the tools. -Claire B.<br />
* I will write up my notes from Gunner's mentor ship session . -Claire B.<br />
* I will start testing a pm tool (Base Camp). -David V.<br />
* I will write shit down. -David V.<br />
* I will find a way to get off of Google apps for my personal info/data. -Grant<br />
* I will upload social network analysis resources & share with #CATechFest. -Ari<br />
* I will review website/CRM budget to see where we are at. -Pam F.<br />
* I will facilitate a discussion about our social media strategy with my organization. -Pam F.<br />
* I will find more information about Kemly's coop and perhaps ignite something in my community in Colombia. -Andrea<br />
* I will talk to orgs about SSL certificates. -Sarah R.<br />
* I will include video production with the youth program. -Victor R.<br />
* I will try Piwik analytics. -Sarah R<br />
* I will do an infographic; sketching it first. -Claire B.<br />
* I will open sms service consulting. -Jordan R.<br />
* I will stay in contact,(call+email); new contacts made. <br />
* I will read managing technology to meet your mission. -Lori<br />
* I will explore alternatives to Google apps. -James W.<br />
* I will audit third-party services my org is using and ensure that we maintain control. -James W.<br />
* I will help our org build a new website. -Tanya B.<br />
* I will make an analytics tracking spreadsheet. -Tanya B.<br />
* I will work to make a network map. -Adam<br />
* I will do lunch with a couple bay area folks. -Marty<br />
* I will plan before I shoot and shoot to edit. -Shamar<br />
* I will follow up with healthy families about Drupal support. -Jack<br />
* I will use coping techniques to better handle stress at work. -Crystal M.<br />
* I will contact everyone I got info from; Tell others who would benefit from this; Completely rethink webinars. -Donald<br />
* I will track + log Google analytics info. -Lisa S.<br />
* I will explore infographic tools. -David<br />
* I will create an infographic about digital story telling. -Emmanuel<br />
* I will talk to people more about security in terms of pretection the people you can or email with. -Kellie<br />
* I will diversify my client base. -Josh<br />
* I will draw ideas more often. -Kellie<br />
* I will follow up on specific conversations. -Lori<br />
* I will update my professional portfolio website. -Josh<br />
* I will keep working to be a better facilitator. -Ruth<br />
* I will help clean up. -Marty<br />
* I will come by the office & pickup a t-shirt. -Marty<br />
* I will contact two fledgling consultants to talk about having a community of practice. -John K.<br />
* I will use Tor and non-Google search engines more often -Kellie<br />
* I will be more careful about security of information. -William<br />
* I will look into mobile data collection for impact analysis. -Jonathan<br />
* I will contact web designers to remodel our page. -Victor R.<br />
* I will better illustrate my organization need and our selections further.<br />
* I will blog about work/life balance. -Marty<br />
* I will spend time to really understand our data, info, work flow. -Vanessa<br />
* I will be more intentional about how I roll out new technology. -Vanessa<br />
* I will try this method of generating group agendas. -Vanessa<br />
* I will follow up with people in any sessions. -Marty<br />
* I will use social media more thoughtfully lead people to our website. -Crystal<br />
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== We should ==<br />
* I would attend a happy hour just to connect with folks and talk about their/our projects.<br />
* We should submit our “want to know” more aggressively in advance of conference.<br />
* I would volunteer my time more often to do free consulting to non-profits in need over lunch/dinner/tea/drinks.<br />
* More accessible security sessions/checklists etc.<br />
* We should have more time for the group sessions.<br />
* I would work with Dorian to make a Black Panthers walking tour map.<br />
* I would help/provide advice to any groupmember that asked.<br />
* I would do more visualization sessions.<br />
* I should use mapping to track+develop content.<br />
* I would collaborate with Gilda if given the chance (she's awesome).<br />
* Have CATechFest again & again & again.<br />
* I should learn how to install an ssl certificates<br />
* We should have a bi-annual techfest. So many people, so much learning potential, not enough time.<br />
* We should create video tutorials with our strengths.<br />
* We should have a “contact” wall for name, #, email, handles.<br />
* We should have a yoga/dance/walk group @CATechFest<br />
* We should have more #CATechFests<br />
* I want... to get the org. I work for involved with Aspiration, an attend to more Fest X<br />
* We should make an accessible checklist from session for Aspiration.<br />
* We should make a map of Aspiration events and results.<br />
* We should have a session about start-up organization.<br />
* We should have tours of the cities we were in.<br />
* We should support facilitators in being good facilitators.<br />
* We should have at least 1 guest speaker, possible participant?<br />
* We should map or visualize Aspiration network.<br />
* We should have a friday happy hour.<br />
* We should do a virtual conference to support the work we are doing.<br />
* We should publicize Aspirations methodologies for festivals/workshops/conferences.<br />
* We should stress the importance/benefit of it in the social action/advocacy sphere.<br />
* We should stay connected after the event.<br />
* We should set up homestays for the Richmond techfest.<br />
* We should have a “LinkedIn” of attendees to share ideas + services.<br />
* We should organize a BayArea TechFest reunion over drinks.<br />
* Coordinate all of the vendor/tech providers at TechFest to invite their clients to the next TechFest<br />
* I would participate in more sessions en espanol<br />
* I would help facilitate a PGP encryption session if folks want it. (Jack)<br />
* We should have a TechFest Facebook group.<br />
* We should connect on linkedin.<br />
* I would join a facebook group with everyone in this room.<br />
* I would go to monthly meetups/happu hous with fellow NPTech folks in oakland or the Bay Area.<br />
* I would participate in workshops if facilitators gave them on webinars.<br />
* I would like a webinar on mapping.<br />
* We should go out for dinner/drinks.<br />
* I would participate in a webinar to strengthen the lessons learned such as analytics to actual real world participation.<br />
* We should have an Aspiration forum site.<br />
*More rural techfests (Tahoe/ Nor-non Cal)<br />
* I would participate in 501ctech LA meetings when reconstituted<br />
* We should do more of these in So Cal, I would definitely come.<br />
* We should think about how to sell agile to donors/ purse houses<br />
* We should support facilitators in being good facilitators<br />
* We should have tours of the cities we are in<br />
* We should have a session about start-up organizations<br />
* We should make a map of Aspiration events & results<br />
* We should do a social media session, analytics (google) & otherwise website design... webinars<br />
* We should do reunion Happy Hours in LA, SA, Oakland & SF<br />
* I want to get the Org I work for (Roots of Success) involved with Aspiratoin & attend the next tech fest!<br />
* We should do a networking [session? Happy hour? lunch?] with all of the CATechFest attendees<br />
* We should have a teach-a-thon or a teach-in with Aspiration<br />
* I would attend another one of these<br />
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== Don't forget ==<br />
* Resources/sessions on the importance if and how to find it consultants for small-medium ups (networking, email, training, laptops, etc).<br />
* Don't forget... ...ooops, too late.<br />
* I won't forget to put the stakeholders and our goals first, and use the tools only as they support our work.<br />
* Stop doing unnecessary labor intensive event data entry.<br />
* Don't forget to send out a contact list of attendees.<br />
* Vegan gluten free food that isn't just salad & veggies.<br />
* Don't forget to be original!<br />
* Don't forget to invite LAANE next year.<br />
* Walk the talk of participatory sessions (or reframe mone loosely) <br />
* I won't forget about my cool new animation tools<br />
* Stay connected with local folk<br />
* We should have green plates & silverware<br />
* don't forget to provide more in-between session snacks.<br />
* Don't forgetlost & found session<br />
* Don't forget to balance out work and personal life.<br />
* Don't forget to emphasize events & resource sharing.<br />
* Don't forget to brush your teeth, tell someone you love them<br />
* Don't forget to invite other PICO federations to future TechFests.<br />
* Don't forget to include non-burnout activities in the festival.<br />
* Don't forget about the human apsect of our work. I got a lot of value out of groups discussions that focused on ourselves + taking come of ourselve.<br />
* I won't forget the inspiring people I met here.<br />
* Don't forget business cards.<br />
* Don't forget to share the knowledge.<br />
* Don't forget to follow up with great connections made.<br />
* Don't forget app/program that simplifies daily sign-in for youth programs<br />
* Dont forget to send me my Aspiration floyd tshirt.<br />
* Don't forget to include evaluation methodologies to asses organization work.<br />
* It was so hard to choose between the great workshops.<br />
* I will not forget to take stock of someones emotional statues during a technology training<br />
* Ask for preferred gender pronouns at the opening circle & later newcomer intros.<br />
* Don't forget to invite more LGBTQ organizatios; they've seemed underrepresented in SAC + LA.<br />
* Dont' forget PLUTO.<br />
* Don't forget to expand your outreach to assure more orgs/people can attend.<br />
* Real half-and-half something healthier for breakfast (beside pastries).<br />
* Don't forget to have a session that would allow NP's to share their needs with developers.<br />
* It was so hard to choose between the great workshops<br />
* Collaborate in LA with: Antioch LA & Annenberg LearnerAcademy<br />
* Collaborate in LA with: Center for Nonprofit Management & SoCal CA Nonprofits & 501ctech LA<br />
* Don't forget to invite more local, smaller orgs where you are doing CATechFest next time</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=IT_alignment&diff=236IT alignment2015-04-28T20:49:02Z<p>Vivian: 1 revision imported</p>
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<div>Staff buy-in with IT<br />
Team: Marty, James, James, Kellie, Lori<br />
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Think it's all about Tech tools and fail is getting people to say what they want/buy in<br />
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Book called "managing Technology to meet your mission" good overview of basics of this topic<br />
http://www.nten.org/blog/2008/11/25/managing-technology-meet-your-mission<br />
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IT alignment is corporate phrase, more program driven and tools that serve mission<br />
Buy in is about whole staff, what does this department do, what tools might help that<br />
Align tech to strategic plan<br />
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How to convince management needs of organization<br />
Tech can get jargony, technical, men, older, gender and tech dynamics - explainable in language others can understand<br />
Balance, if management doesn't understand may not want to admit it<br />
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Technology comes as afterthought - not unique to tech in role - communication problem in general - <br />
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Buy-in - early on money upfront to facilitate and getting them involved - before imposing technology on them. What are you doing and how can I help that?<br />
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Talking about, agreeing on, implementing something people want<br />
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Pitching how a tool might make their lives easier before adopting it<br />
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Starting with less options/hack to make interface less overwhelming/less options<br />
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Emotional response - technology can be overwhelming/ people can get anxious; one on one sessions to walk them through/ counseling<br />
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Personality as well, how are different people processing information? Visually? One on one<br />
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Defining scope of work ahead of time has helped a lot meeting with staff to see what they need, get whole list, work with developer on checklist, usability testing and feedback<br />
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One on ones with all staff, constantly tease out about what they need and how they feel about things so I know<br />
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Letting people test, tasks and specific thing to do - incentivize them to do that<br />
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Asking people needs often as opposed to when there's a crisis <br />
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Technology sparks emotion, be flexible and understand/be aware of where people are at. If I start calling you names, your fight responses increase, blood not going to brain and can't think - if someone reacts emotionally, know when to stop and reassess how to connect<br />
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Connect actual work to training, have staff bring their own work to do tasks with new tools<br />
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Tools through technology they currently use and are familiar with<br />
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Form relationships / develop internal ambassadors/champions that are outside of tech - get more engagement that way<br />
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Policy change - best practices for data security and management - how to communicate to staff the Importance of security - strategy: google search example of what could happen if don't have secure password, share with people; instead of trying to convince them, is there a tool out there that makes it easier for them (example - lastpass); justify what we're asking from people and pitch in a way that makes sense; If I say "you need to do" x vs. talk with folks so they understand that, their motivation is higher; framing it in terms of what it means to them in their position/type of work<br />
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Not making space for technology, just want it to work. Not prioritizing. Everyone is informationally overwhelmed. Strategies: tasks and rewards; ask them to set specific time aside; IT alignment buy in at the beginning messaging from their boss on it being important; incentivize it with money; <br />
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NTEN staffing report - ratios for staffing benchmark; who's in which role for IT within the organization. There is a book called "The accidental techie" that goes through issues; common issues<br />
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How to communicate how much time some of these tech requests actually take . Strategies and time commitment for each strategy - flow chart or time breakdown of types of tasks; Gantt chart or some way of showing how much time and cost it would be. Break it down in money and time and share with boss. Sometime it's at the end when decisions been made: when you ask, people say everything is important; what is the order of how I should start this, if new things come up, how does that come up in the order - onus is on them to decide order of work to do</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Social_media:_How_to_grow_in_social_networks&diff=234Social media: How to grow in social networks2015-04-28T20:49:02Z<p>Vivian: 1 revision imported</p>
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<div>'''Non-profit goals for using social media: '''<br />
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1. Policy advocacy (signing petitions etc)<br />
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2. Engaging community via conversations that impact community<br />
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3. Raising awareness of issues / Sharing information<br />
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4. Fundraising <br />
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'''Challenges to consider:'''<br />
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1. What is the return of social media? How does social media create Impact?<br />
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2. What are the outcomes we want to see by using social media?<br />
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3. Social media is corporate driven; advertisement<br />
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4. Social media management might not be staff interests; would rather be physically interacting with community<br />
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5. How much of the social media interaction might translate to bodies on ground (at events)? SM used as tool to organize. <br />
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'''Recommendations:'''<br />
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1. Search/ Google “best practices of fundraising using social media”<br />
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2. Use facebook to engage volunteers; run volunteer days / tag people on photos so that it is viewable by their friends<br />
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3. Use Twitter to reach corporate donors; thank/ tag publicly<br />
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4. Use facebook url to connect and post on Twitter; can be tracked & measured on Facebook to see engagement<br />
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5. Thank followers/ supporters publicly <br />
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6. Use corporate best practices if they work, branding with logo etc<br />
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7. Use graphics on Facebook… really popular; increases engagement (likes & comments); broadens scope more followers because people are sharing<br />
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Who is the giving community? How can your social media audience be donors?<br />
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*Give ownership to community<br />
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*Give people opportunity by asking them<br />
*Tell donors what they are giving to<br />
*Make it EASY! Don’t make it too much work. 1 step vs 5 steps <br />
*Make it attractive<br />
*Memes really attractive with bitly link; some organizations have experienced that donation links are NOT too popular on/from Facebook<br />
*Follow-up with personalized thank you written and verbal; calls via calling tree really affective<br />
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*Resource Raising vs Fund Raising: Resource Raising can be volunteer time or in kind donations that increase capacity and infrastructure of organization; non-cash support can be quantified <br />
*Facebook good for engaging people to “take another step”<br />
*Get/Share information such as reading an article<br />
*Take an action on emergency<br />
*Sign Petitions (3rd highest action); then users tweet about it or share it</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=How_to_keep_branding_across_multiple_networks&diff=232How to keep branding across multiple networks2015-04-28T20:49:02Z<p>Vivian: 1 revision imported</p>
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<div>facilitated by William Ramirez<br />
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==Graphic Design Tips==<br />
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William uses basecamp to communicate with clients<br />
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* Helps keep all communication in one place, cleaner than email<br />
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* You can share design options through [http://basecamp.com Basecamp]<br />
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===Colors and Images===<br />
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* Complimentary colors are the most appealing with online design<br />
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** Example from William - orange and blue<br />
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* Blue is a really good color for screens<br />
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* Adding images over “annoying” or bright colors can make them less “in your face”<br />
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* Use colors that evoke emotions<br />
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* Stay on trend, look into the “colors of the year” from places like [https://www.pantone.com/pages/index.aspx?pg=21129 Pantone], etc. <br />
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* Images from the [https://www.flickr.com/creativecommons/ “Creative Commons” section of Flickr] are free, and a great resource if you don’t have the funds to hire a photographer<br />
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===Working with a Designer===<br />
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* Foster a relationship with a graphic designer, continuing to work with them will help with branding<br />
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* But don’t rush into a relationship with a designer, take the time to make sure your styles mesh<br />
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** Don’t be afraid to tell them if you don’t like something! It will help make sure your product comes out exactly as you want it<br />
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* Keep the colors, tone, language, images similar across your graphics—that will keep the brand consistent and real<br />
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* A/B testing can let you see what types of images people prefer<br />
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* You can soft launch websites, and get feedback from the few users who viewed your site</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Don%27t_Forget&diff=230Don't Forget2015-04-28T20:37:23Z<p>Vivian: 1 revision imported</p>
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<div>=== Things we should not forget ===<br />
*dont forget the importance of having unstructured social opportunities!<br />
*dont forget the other PGP preffered gender pornouns during all intros.<br />
*dont forget the digital divide is real and digital literance for adults/parents is necessary.<br />
*dont forget to include more activities.<br />
*dont forget to encourage participants to have international reflection or thinking about what they want to learn/teach/ask before they get to techfest.<br />
*dont forget to get your feet wet, try something new.<br />
*dont forget to include more hands on workshops/sessions.<br />
*dont forget to keep the same caterer.<br />
*dont forget to use the resources provided by the amazing trashers.<br />
*dont forget to highlight resource list and make time after for cont. learning.<br />
*dont forget some of us have absolutely no knowledge of the tech world.<br />
*dont forget/ leave out the sticky wall of interests.<br />
*dont forget to begin structuring agenda suggestions before hand to maybe allow for an additional session.<br />
*dont forget to keep the techfest going.<br />
*dont forget to take Action on something you learned.<br />
*dont forget how awesome you all are for hosting and making this event possible.<br />
*dont forget to capture the "best of Techfest" in a workshop, website, or..<br />
*dont forget to give time for imagination/brainstorming.<br />
*dont forget that knowledge and ideas are power and remember that we have a lot of power.<br />
*dont forget to keep the same team.<br />
*dont forget to involve young, elder and independent activists.<br />
*dont forget to do a Salinas Valley Tech Fest.<br />
*dont forget you are awesome.<br />
*dont forget to make design action bring media to go over online/cheap/free image editing software.<br />
*dont forget Tech Fest.<br />
*dont forget to go beyond your comfort zone.<br />
*dont forget tech literacy not reliance.<br />
*dont forget richmond<br />
*dont forget to include consumers constituent perspective on Tech Use in services.<br />
*dont forget to stay chillin and do what you do so well.<br />
*dont forget more structured opportunities to go outside and socialising.<br />
*dont forget to move the location closer to SF next time.<br />
*dont forget to include more youth and out of state organisations.<br />
*dont forget how much we each have to share with others around tech and tech resources.<br />
*dont forget to leverage this great community of knowledge.<br />
*dont forget to try to capture the stories of nonprofits using tech in creative or unconventional ways.<br />
*dont forget the happy hour.<br />
*dont forget to spend more time for each person to define precisely what the wnat to get out of this techfest at the start.<br />
*dont forget the big picture<br />
*dont forget tech amplifies cultural division.</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Suggestions&diff=228Suggestions2015-04-28T20:37:23Z<p>Vivian: 1 revision imported</p>
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<div>=== We should... ===<br />
*we should all take advantage of the resourceful people around us today and stay connected.<br />
*we should organize a full "security for the grassroots" day with risk assessments and in-depth, accessible sessions.<br />
*we should have people from other states.<br />
*we should create a CaTechFest video on site at the next one.<br />
*we should get together more and find ways of supporting one another.<br />
*we should follow up and host a techfest event for youth through public schools.<br />
*we should all edit the wiki.<br />
*we should to this again.<br />
*we should meet regularly in person in oakland even if only 2 people show up.<br />
*we should be working very hard in data security of our organisations.<br />
*we should have a follow up happy hour.<br />
*we should have a meetup group and schedule regular meets.<br />
*we should focus on data security within our organisations<br />
*we should create a contact sheet with areas of expertise from todays sessions.<br />
*we should have a Bay Area Tech Fest alumni happy hour.<br />
*we should tell everyone about what we learned here.<br />
*we should have more energizers/activities.<br />
*we should include more youth to see what they need and to have their insight on technology.<br />
*we should do one of these in chula vista/ SD<br />
*we should invite people from other states.<br />
*we should have tech be tool instead of rely on it. Not let it be our downfall.<br />
*we should integrate Activism into our tech work!<br />
*we should put more effort into analyzing the hardware dimensions of tech.<br />
*we should coordinate computer and or web literacy with latina immigrant women at MUA??<br />
*we should like all partners FB pages.<br />
*we should have group video chats.<br />
*we should have a follow up happy hour/ meetup.<br />
*we should stay connected.<br />
*we should have more meetups discussing specific topics in SF.<br />
*we should work together to think about how we can create/use ethically sourced computers/phones/hardware.<br />
*we should invite unions and more grassroots org<br />
*we should share sucess stories from past events.<br />
*we should disseminate the results of techfest in communities.<br />
*we should open discussions to all types of businesses.<br />
*we should have more tech fest to increase No-for-profit org. to be more effective.<br />
*we should keep in contact.<br />
*we should have an evening fun/skill share hackathon.<br />
*we should connect our friends/colleagues to resources or people we learned at aspiration tech fest.<br />
*we should build more stuff/more demos.<br />
*we should call each other more often.<br />
*we should invest more time in exploring the use of technology for our enfities.<br />
*we should start a monthly meet up group to keep the conversation going.<br />
*we should have some problem solving and demo sessions.<br />
*we should have a CA tech fest in central america.<br />
*we should have skill sharing web hangouts.<br />
*we should target opportunities to work together immediately.<br />
*we should be mindful of translation needs in the space.<br />
*we should encourage more discussion about our organisations.<br />
*we should incorporate physical movement into our tech mettings.<br />
*we should create a platform where we can download documents on particular practice. (how to create an event).</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Commitments&diff=226Commitments2015-04-28T20:37:23Z<p>Vivian: 1 revision imported</p>
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<div>===I will...===<br />
<br />
*I will share the visual tour of ther cloud with Richmond tech allies and hopefully others (Aspiration/Webinars), Adam B.<br />
*I will schedule trainings for East Oakland orgs, Brandy H.<br />
*I will schedule dedicated time for my tech to-do list, Brandy H.<br />
*I will bring these resources back to others in my org.<br />
*I will connect witch Richmond Tech Ally group, Alicia.<br />
*I will support a Richmond "Tech Ally" group, Roxanne.<br />
*I will network with other orgs doing work in the same region and around the same issues on social media.<br />
*I will write my blogpost about how to choose new social media platforms that are not evil, Jack.<br />
*I will make an analytics dashboards, Sarah R.<br />
*I will have a conversation about security in my organisation.<br />
*I will try more piwik analaytics installations, Sarah R.<br />
*I will try out Linux and play on Drupal, Omonigho.<br />
*I will water the seeds I planted here and bring back new ops and media tools to all my organising spaces, Shina.<br />
*I will dev a data structure to store/collect emails surveys.<br />
*I will sign up for Jacks blog, Travy.<br />
*I will follow-up with App developer in Oakland, Paul.<br />
*I will follow up with folk I connected with here to advance collaboration, Sydne<br />
*I will follow up at people and resources that I learned from here.<br />
*I will contact my ex-clasmates in Colombia and share the Sula Batsu model and Hackathon programm.<br />
*I will support anyone with questions about video/storytelling and follow up with people here, Kate.<br />
*I will start an emotional lituary blog, Aswad.<br />
*I will get feedback to become a better facilitator, Javier.<br />
*I will make a memoir of the citizen engagement project I am working on, Maysela.<br />
*I will work to set up a organisational blog to highlight multicultural health, DD<br />
*I will schedule a consistent amount of hours per week to learn the tools for sucessfull online presence for my business.<br />
*I will continue to attend techfest.<br />
*I will update WP Plug-ins, Eduardo.<br />
*I will be a part of the Richmond Tech Affinity group, Katherine.<br />
*I will organise central america tech fest, Kency.<br />
*I will introduce Spencer to Roxanne and Ellie to Brandy, Marco.<br />
*I will organise a group of youth in my area towards Digital Justice, Carlos.<br />
*I will use power analysis and architecture of info, Aaron Longa.<br />
*I will become expert user of Facebook and Twitter, Kook.<br />
*I will explore at least 2 of the PM tools I learned about today.<br />
*I will respond to email follow-up as are: file management, needs assessment, CRM, etc., Lisa.<br />
*I will explore Wordpress as a platform for setting up a website, David.<br />
*I will explore civicrm and see if its a good website for me, David.<br />
*I will check into and go to trainings at Aspiration.<br />
*I will stop using the cloud and will research a better option, Cristy.<br />
*I will help produce a video, David B.<br />
*I will contact Taisha about her mapping curriculum/manuals, Jessica.<br />
*I will email everyone I have contact info for personally and invite them to continue the conversation, Spencer.<br />
*I will share what I learned about communicating procedures with my staff.<br />
*I will try to make a video, Jasmine.<br />
*I will work organising a tech fest in central america, Vivian Z.<br />
*I will follow up with Katherine and Dave regarding mobile apps trainings.<br />
*I will delete unused plugins, Paola Scharberg.<br />
*I will continue to ask how I can measure my input more meaningfully, Ellie T.<br />
*I will connect with the Richmond Tech Affinity group, Laneisha.<br />
*I will be a nonprofit tech ambassador in San Leandro, Arthur.<br />
*I will try to get together with Ryse to continue to furthere my knowledge on video making.<br />
*I will finish my website this year.<br />
*I will encrypt my data and watch my surveillence.<br />
*I will follow up on folks about using tech for environmental justice organising in the bay.<br />
*I will connect with who ever I can, Bobby.<br />
*I will run video production workshops at RYSE in October, Dan Reilly.<br />
*I will backup my wordpress.com site, Tracy.<br />
*I will come back and I earn more, Mhong Thao.<br />
*I will continue to support tech initatives in Richmond and disengage from and not disengage from tech campaigns infrastructure.</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Using_still_Images&diff=224Using still Images2015-04-28T20:37:23Z<p>Vivian: 1 revision imported</p>
<hr />
<div>* What are the images going to be for.<br />
* Whats the support.<br />
* you should always have good images, 20x30.<br />
* When someone sees the photo they have to know whats happening.<br />
* You have to know whats happening.<br />
* Take a lot of pictures because you can only use two of them.<br />
* You would want peoples face so you can relate to them.<br />
* You wont want a picture for always.<br />
* If your photo is short you wont want it for always.<br />
* You can put a caption on a picture but not on a brochure.<br />
* When you are using a picture to get grants you woulduse the chessies pictures.<br />
* People are giving more because they know they are changing kids lifes.<br />
* Show people what youths are doing.<br />
* People love sucess storys.<br />
* If the material is for donors show your organisation and your number and you tell a story so they can listen to you.<br />
* Give credit to the person who tools the photo.<br />
* Who helps them and what did they achieve just from a photo.</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Unionizing_Tech_Workers&diff=222Unionizing Tech Workers2015-04-28T20:37:23Z<p>Vivian: 1 revision imported</p>
<hr />
<div>==Tech affinity group==<br />
<br />
*work for impact, use tech./ communications as tool. <br />
<br />
*streamline "charter"/ group agreements to prioritize.<br />
<br />
*Intent: Form "Tech Allies" --> skill pool/ contact list for rapid assistance.<br />
<br />
*Aspirations assistance in campaign tech strategy that is across organisations and practical.<br />
<br />
*digital divide assessment among cross-constituency.<br />
<br />
*Richmond Resident "tech day" to demistify the net.</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Protecting_your_orgs_identity&diff=220Protecting your orgs identity2015-04-28T20:37:23Z<p>Vivian: 1 revision imported</p>
<hr />
<div>==Overview==<br />
<br />
<br />
* Best Practice: Have a list of all your online relationships in one place (without the Passowords)<br />
<br />
<br />
* Bad Practice: Setting up online accounts using individual email accounts<br />
<br />
<br />
* Instead create 'service@yourdomain.org' and have it forward to at least two people<br />
**It will also let you know who is spamming<br />
**It is also an inventory of stuff<br />
**It teaches intentionality to your staff regarding vendors<br />
<br />
<br />
* NGOs should have password policies<br />
** Must periodically change the passwords<br />
** Have a set of global triggers.<br />
** If someone leaves, change everything<br />
<br />
<br />
<br />
<br />
* We are addicted to the utility savings<br />
<br />
<br />
* Increase the cost of surveillance <br />
<br />
<br />
* Data Security??? Make the assumption that your data is going to be breached and destroyed<br />
** How deal? Backup!<br />
** When making backups, make sure it's via https<br />
** Your backup media needs to be encrypted and stored in multiple offsite location<br />
** Set up a recipricol relationship to store each other's backups. They'll tell you if your data is <br />
<br />
<br />
<br />
* Physically destroy your USB on sensitive machines<br />
<br />
<br />
* There are like 5 domains tht if they went offline, the whole progressive movement is over<br />
** Salesforce, change.org<br />
** Backup your stuff!<br />
<br />
<br />
* FDroid is an alternative to android store that will guarantee your app is not a spiked copy<br />
<br />
<br />
* Gunner's been whining about spying and such for years<br />
He's been validated By Ed Snowden<br />
<br />
<br />
* Game Theory: In the simplest of games, there's mathematics that govern the correct move to make<br />
Simple underlying idea: The side with more information wins<br />
Gunner thinks about the cloud as a playing field of information and we're already at a disadvantage<br />
There is a war going on with our data as the pieces on the chess board (mixed analogy)<br />
<br />
<br />
* What can be done to change the odds in our favor? How can we create mechanisms for redundancy and resilience<br />
<br />
<br />
* You want two things<br />
** Access to your data<br />
** To not be spied on<br />
<br />
<br />
* Biggest activist fail: Giving away our addresses freely<br />
facebook.com/myorg<br />
<br />
<br />
* You are letting an org control how people reach you<br />
<br />
<br />
* You need to have people reach you through your domain name, not your SM accounts<br />
** You have control over your information that way<br />
** Your domain is utter control over your address<br />
<br />
<br />
* It is a worst practice to do your domain registration and your hosting at the same place<br />
** eff GoDaddy. They will <br />
** Use Ghandi.net GKJ.net <br />
** If one half starts sucking, you should be able to move it<br />
<br />
<br />
* NGOs should forbid their staff from using non-org email accounts<br />
<br />
<br />
* Email addresses are proxies for relationships between staff and allies<br />
** If they are fired they can still email back and forth with people as though they were still acting on your behalf<br />
** The org should also control their contact lists<br />
<br />
<br />
* Worst Practice<br />
** setting up their gmail accounts to send and receive their work email addresses<br />
** You should be in solidarity with activists and not choose convenience<br />
<br />
<br />
*When you fire someone, you must immediately change their email password and set it to forward/be monitored<br />
<br />
<br />
* Think about where the legal jurisdiction is for your org<br />
** Can the government come in and shut down your hosting?<br />
<br />
<br />
* Real Talk: One of the places that orgs consistently lose control of their online identity<br />
** Not keeping up on the contact info on thier online accounts<br />
** Did an intern set up your website? Make sure they set the contact email as the official org email</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=File_organisation&diff=218File organisation2015-04-28T20:37:23Z<p>Vivian: 1 revision imported</p>
<hr />
<div>==Key Basic Info: Understanding what your organization needs== <br />
<br />
* Who are your users?<br />
* What do you have to organize? What's the purpose of the file? <br />
* Active vs. finished vs. collaborative<br />
* Why do people need to access it?<br />
* How is it working or not working?<br />
* What are some problem areas you have already?<br />
<br />
<br />
<br />
Ex. no one can access files so people save on their own desktops.<br />
Talk to people at all levels of your organization to get an understanding of how the files are used and how they can be organized more efficiently.<br />
Naming conventions are your friend - taxonomy<br />
If the files live on the internet (or in the cloud) you can have different views for different users<br />
Ex. Box allows administrators to restrict views and edit by certain individuals to specific files or documents<br />
<br />
<br />
* What are your security needs?<br />
<br />
Do not use Google if you have security concerns<br />
Instead, use Spider Oak. It is less user friendly, but all info is encrypted.<br />
<br />
<br />
* Drop Box is a shared file service. You can access files from any computer or phone with internet connection. Tends to be used more for the individual, not so much for organizations or companies.<br />
<br />
<br />
* Risk Tag Soup: the more people tagging, the less organization<br />
<br />
Create common tagging labels and practices<br />
Have some administrative power to control and combine tags.<br />
<br />
<br />
*Don't have all of your files on a server. <br />
<br />
==Some helpful tools==<br />
<br />
<br />
#Egnyte.com <br />
#Box.com<br />
#Both include a monthly fee per user, but first 10 users are free.<br />
#Book: 'The Discipline of Organizing'</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Analytics&diff=216Analytics2015-04-28T20:37:23Z<p>Vivian: 1 revision imported</p>
<hr />
<div>==Overview==<br />
<br />
Examples of documents that they use to track analytics<br />
Things that you should track related to your goals<br />
<br />
What are you doing online? How does this inform what you want to keep track of<br />
<br />
checking your analyics is good but copying it to another spreadsheet is better cause<br />
1. you capture data so that you have your own record<br />
2. it helps you pay attention more and allows you to make graphs that are more meaningful to your needs. You can compare out side info. Like facebook etc<br />
<br />
When you are looking you are tracking your progress over time.<br />
When they talk about data driven non-profits we're talking about letting this info drive you decisions.<br />
<br />
Interval<br />
whatever you decide to is consistency (weekly, monthly etc)<br />
<br />
What to track from google<br />
views, page visits, most popular page or post<br />
<br />
* Do social networkking that drives people<br />
<br />
* you need 40 likes to start tracking your facebook analytics<br />
<br />
* Vanity metrics = not meaningful<br />
<br />
* Likes are vanity metrics, though they are way that you can track your progress toward real metrics in a differnt way.<br />
<br />
<br />
==Goals tracking==<br />
reporting/conversions/goal<br />
<br />
tracking a specific pathway. You can find out how many people are<br />
<br />
User flow<br />
From country of teritirory you can see what people's first access point is and where they drop off.<br />
If someone looks at one page and leaves that's a bounce.<br />
If we see that people from one country and are bouncing after accessing through a certain page we can add more relevant content<br />
<br />
Dashboards<br />
reporting/dashboard/add new/add widget<br />
Make custom dashboards where you can specific things. You create widgets You can put these things in your offline report.<br />
A starter dashboard has suggested widgets for you.<br />
if you do custom, find the metric that you want to track first adn then make it into a widget.<br />
example we want to find out what browsers people are accessing the site from a certain bowser. Are the phone browser.<br />
Choose the way the data displays and then choose the data that you see.<br />
<br />
you cannot yet find put the operating system of your users.<br />
<br />
You can export your dashboards to pdf<br />
You can export any of the pre set up things that google analytics to multiple to file formats including CSV.<br />
<br />
Setting up a tracking spreadsheet.<br />
Choose a some things you want to measure based on your goals as an organization.<br />
track it and look over time for correlations.<br />
<br />
Netvibes is a listening dashboard that you can set.<br />
Listening is seeing what people online are saying about you.<br />
<br />
Under setting you can exempt you own IP address from your analytics<br />
<br />
What Paul likes to track.<br />
Example Everybody's famous.<br />
<br />
They can look back and see a huge spike in visits after they posted an ad on craigslist<br />
He likes to look at the user flow. He saw that the our culture page was getting a lot of bounces and changed it</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Drupal&diff=214Drupal2015-04-28T20:37:23Z<p>Vivian: 1 revision imported</p>
<hr />
<div>by Jack Savvy<br />
<br />
==Jack’s Savvy Opinion on the Drupal v. Wordpress Debate==<br />
<br />
If starting a blog site, don’t even think about using Drupal head to Wordpress<br />
<br />
Wordpress built for blogging; very user-friendly out of the box<br />
<br />
Drupal more complicated to put together because of the myriad options that you can build in; intended t be a more robust site (i.e. not specifically for blogging)<br />
<br />
Both open source software; download plugins for different functionalities<br />
<br />
Drupal has more reliable plugins<br />
<br />
No custom codes required in Drupal—> difficult for nonprofits to maintain; Wordpress requires user to build way much more from scratch<br />
<br />
Wordpress (custom code + expensive) v. Drupal (plugin/built in tools+ cheaper + easy to maintain)<br />
<br />
==Questions:==<br />
<br />
<br />
*How do you get permission to edit certain pages?<br />
<br />
<br />
*How do you create slideshows on different pages?<br />
**Use “Views” modules and a bit of JQuery to have the photos rotate through. There’s also a plugin but if you’re not sure ask a Drupal expert. <br />
<br />
<br />
*What are Drupal configurations?<br />
**Drupal configurations (groups, themes, modules; essentially template) collections that are put together for certain purposes so you don’t have to start from scratch. Drupal tools mean you can avoid doing all the custom code and starting from a higher level from the get-go. <br />
<br />
<br />
*Can you customize Drupal configurations?<br />
**Yes, but the more you diverge from custom codes the more you have to maintain it. <br />
<br />
<br />
*How should I get started in Drupal?<br />
**Visit drupal.org. Use a base theme (Adaptive and Omega). Both give existing framework to make your site responsive. <br />
<br />
<br />
*What are Drupal modules?<br />
**Modules are like plugins in Wordpress<br />
<br />
<br />
*What’s the current version of Drupal?<br />
**Version 7. Drupal gets a new versions approximately every 3 years with updates in between. Wordpress is superior to Drupal in that you can upgrade from one version to the next. Upgrades in Drupal = pain in the ass because the API changes from version to version, but you can migrate the data to the new Drupal version. <br />
<br />
<br />
*What do nodeques do?<br />
**It’s how Drupal allows us to add content to a particular view.<br />
First thing in Drupal is figure out types of content people want to post to help determine the types of plugins you might need to installed. <br />
<br />
<br />
*How do you know when you need a new type of content?<br />
**If it’s going to have different fields, show up on particular pages, etc.<br />
<br />
<br />
*What are the tried and true modules?<br />
**Jack will share them ASAP. Entity references is one<br />
<br />
<br />
*What upgrades well?<br />
**“Most installed” modules. <br />
<br />
<br />
*What does a Panel interface do?<br />
**Allows you to re-organize the view of a page. The view of page already builds in the ability for customization via panel.<br />
<br />
You can get your Drupal website going with the following core tools: Context, Panels, Views, Drupal Core</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Paying_for_Tech&diff=212Paying for Tech2015-04-28T20:37:23Z<p>Vivian: 1 revision imported</p>
<hr />
<div>==Overview==<br />
<br />
*Aspiration offers business coaching and proposal vetting<br />
*tech minimalism- when in doubt, leave it at<br />
*no such thing as a self-maintaining tool<br />
*free tools you are the product: data responsibility<br />
*knowing who is maintaining/owning your content<br />
*model for shit hitting the fare<br />
*control fixed monthly costs<br />
*evaluate $5 vs @500 monthly hosting costs<br />
*a lot of how you pay is time<br />
*tech is a garden, requires wedding<br />
*beep a spreadsheet of recurring costs<br />
*no magic budget for tech<br />
*pizza delivery pathology:<br />
**cook me a pizza and deliver<br />
**tech leadership is understanding costs<br />
*trust trustworthy people<br />
*Aspiration helps with grant proposals<br />
*get funders excited about impact<br />
*wrap up tech in impact narrative<br />
*funders dont know what tech costs.<br />
*NPOs bottom line = survival, efficiency<br />
*multiply what you think: $10 --. $15k<br />
*5 paths: eric leland<br />
** Drupal:<br />
* cost-sharing: be cautious of divergent needs/priorities<br />
**make a solid document that outlines how decision get made<br />
**lot<br />
*every decision: are we maximizing control over our destinz<br />
**long term contracts dont do it<br />
*have the divorve convo before signing a contract (again control is your data)<br />
*open source! Use it! It is social just technology subverts.<br />
*impact measurement:<br />
**heat: pageviews, clicks, trends, referral --. gratitude<br />
*dont overpromise to funder, consider what funder can contribute<br />
*negotiation: have other party to make first bid</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Wordpress_Help&diff=210Wordpress Help2015-04-28T20:37:23Z<p>Vivian: 1 revision imported</p>
<hr />
<div>Wordpress plugins<br />
google analytics</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Operations_Tools&diff=208Operations Tools2015-04-28T20:37:23Z<p>Vivian: 1 revision imported</p>
<hr />
<div>Ops Therapy<br />
<br />
===Tools/Best practices needed for:===<br />
*Event planning and project management<br />
*Hold people accountable to systems<br />
*How to consolidate diverse systems <br />
*Improve internal communications<br />
*Instating new systems when roles shift<br />
*Bringing systems to scale<br />
*Tracking expenses<br />
<br />
===File sharing tips:===<br />
*FTP server-can download client software for free<br />
*Dropbox easy, but free version has small storage<br />
<br />
===Systems:===<br />
*Develop protocols for ea when using multiple systems<br />
*Ex: Asana for project mgmt, but dif system for archiving docs<br />
*Bring tools to weekly check ins for stickiness<br />
*Keep updated doc library to resource how to use tool<br />
<br />
===Project Management===<br />
*Scrumdo- count down points system as tasks get completed<br />
*Divided by ‘to do’, ‘in process’, ‘done’<br />
*Anthony researching open src version<br />
*Offers summary reports (ex for volunteers, committees)<br />
*Kanban- board based on methodology, includes time tracking, ID’ing bottlenecks<br />
<br />
===Event Planning:=== <br />
*Josh has templates!<br />
*Invitations: Pingg, Eventbrite<br />
*Tips:<br />
*Include mandatory survey Qs for RSVPS (ex: to get dietary info, photo disclosure)<br />
*Color code lanyards on name badges so photographer knows who’s opted out<br />
*Evaluations: hard copies before they leave, follow up emails w/ next way to get involved, raffle tickets<br />
<br />
===Mass Coms:===<br />
*VerticalResponse- connected to SalesForce<br />
*Free up to certain # emails/mo (~10k)<br />
*Hackable html code (more than mail chimp)<br />
*A/B functionality to test best opened subj lines<br />
*Mail Chimp- user friendly, has videos and resources<br />
*~2k monthly limit<br />
*Both: reports available<br />
<br />
===Translation:===<br />
*Dragon- voice recognition software<br />
*Translates recordings (before having live translator double check) <br />
<br />
===Wikipage vs Regular Website:===<br />
*Wiki is great for very active online community <br />
*Needs monitoring. Trolls!<br />
*Blog recommended for less active audience, easier for posts<br />
<br />
===Calendaring:===<br />
*Gmail on lock- but some glitches between systems<br />
*Vs iCal-some events get dropped (esp on phones)<br />
*Invitees/RSVPS from external may not show up on internal system<br />
*30 Box</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=User_Centric_Tech_Processes&diff=206User Centric Tech Processes2015-04-28T20:37:22Z<p>Vivian: 1 revision imported</p>
<hr />
<div>* Dont separate digital inclusion in design for users<br />
* Ask "do people even want to do this?" when creating an app/platform.<br />
*Understanding user needs and what they are using right now (and not using).<br />
* Acknowledge what cant be done through tech.<br />
*Prototyping - many different levels, from start to finish<br />
* Start with the goal. (What is it?).<br />
* User testing (+observing this)<br />
* self testing, understanding your skill level<br />
* ERR on simplicity.<br />
* Figure out, document, articulate what the literal things are that want to accomplish.<br />
* Relationnship with users are the beginning of design for users.<br />
* Remember before you were here you were a user.<br />
* Watch people use you tool.<br />
**have them talk through<br />
***what they are doing<br />
***theyre seeing<br />
***they miss<br />
<br />
==Questions==<br />
<br />
*What do you want to do?<br />
*how would it help your work?<br />
*When you are hiring a techie or a designer <br />
<br />
==Beware==<br />
<br />
*What is the simpliest/ cheapest way to solve this problem?<br />
*manage expectations of changes later<br />
*You can always add more later<br />
*dont do/ build everything at once<br />
* validate simple ideasfirst<br />
* get a second opinion.<br />
* When you do custom you need a plenup.<br />
*think about total cost over long term.</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=CRMs&diff=204CRMs2015-04-28T20:37:22Z<p>Vivian: 1 revision imported</p>
<hr />
<div>==CRMS==<br />
<br />
<br />
<br />
* Track all the interactions with donors, constituents, members, etc<br />
* CRMS cover all bases<br />
* Civi CRM and Powerbase- what focusing on TODAY<br />
* Jack recommends Civi CRM<br />
* can be applied to other constituent management systems<br />
<br />
<br />
==Why Civi CRM?==<br />
<br />
Free and Open Source -- Don't pay for software itself. Anyone can download and install on a server<br />
<br />
<br />
* Civi CRM is a web application, access through web browser<br />
<br />
* needs to go on web server<br />
<br />
* Most web hosts can also support civi crm<br />
<br />
* most people have shared hosting<br />
<br />
* shared hosting is typical hosting account<br />
<br />
* CIVICRM WORKS SO SO ON SHARED HOSTING<br />
<br />
* There are Sharehosts that are known to be good for CiviCRM.<br />
<br />
* Electric Embers sharedhosting is pretty good for CiviCRM, much better for VPS<br />
<br />
* VPS : virtual private server; pay more, more resources<br />
<br />
* Installing and configuring CiviCRM - install for free<br />
<br />
*if you don't know how to install and configure, its better to get consultant<br />
but you can also do barebones set up, maybe can configure yourself<br />
<br />
<br />
<br />
If you want to do donations, or special reports on different kinds of members, then it's better to have a consultant who knows how CiviCRM works, knows what org needs are<br />
<br />
* can't just install like windows program<br />
<br />
* MAMP FOR WINDOWS -- ways you can get it set up and installed<br />
but Jack wouldn't endorse that<br />
<br />
* valuable for its interactivity<br />
<br />
* you can have interactivity inside and outside organization (from members, from donors, etc)<br />
<br />
* donations can be made directly from CiviCRM<br />
<br />
<br />
authorize.net or paypal PRO that integrate with CiviCRM<br />
<br />
<br />
<br />
*Segment your members, put them in groups<br />
<br />
(ex: event callout, invite, donation campaign, general mailing--can use all of this information in specific ways)<br />
<br />
<br />
<br />
*US federation of worker cooperatives EXAMPLE<br />
<br />
Member Application -- can happen through website<br />
<br />
Drupal website w/ CiviCRM<br />
<br />
* Avoiding double entry<br />
* you don' have to code form; Civi CRM is always installed within a content management system, such as Wordpress, Drupal<br />
* Civi CRM can leverage technology of CMS's<br />
* website login for each member; connected to CiviCRM member<br />
* Let people edit members and update information themselves<br />
* click: For Members page on<br />
* More on the page if logged into as member; way you can give people access to stuff because of how their contact is labeled in CiviCRM; can offer special resources to members which they can't get if not logged in<br />
* NEW EXAMPLE: FoodLab Detroit<br />
* On right tab: "Check out our current Members"<br />
* Become a member tab<br />
* Membership directory: can search by business; giving site viitors a way to search through members in the CiviCRM database without access to info they're not supposed to have<br />
* also used by national lawyers guild<br />
* automatically pulled out of CiviCRM once built/enabled<br />
* Staff doesn't have to take it out of CiviCRM<br />
* content and database seamlessly connected<br />
* "Related Content" - example of going beyond bare bones<br />
* Looking at CiviCRM - backend<br />
* different access levels and different permissions<br />
* restrict who can see certain information about certain people, etc<br />
major donors -- politics around seeing who they are<br />
* restricting records of major donors,<br />
* put all in group, only certain user role can see it<br />
* can also see but not edit, etc<br />
* Looking at member profile<br />
* Tags, knowing where member came from<br />
different types of contacts, individual, organizational, households (ways to group people together)<br />
specificity<br />
* tracking contact with members; we had meeting with person, came to event, etc, tracking interaction,<br />
* can track whether received and clicked through email?<br />
* can also track relationships: employer of, primary contact<br />
* can also have stuff in the press put up on website<br />
* how it relates to civiCRM contact (DRUPAL ONLY)<br />
when creating media piece/edit media piece,<br />
* scroll down and specify what members this is related to<br />
* when go to member on site, can see related content<br />
* start small, start where you can build<br />
* tightly integrated systems that talk to each other<br />
* can have different skin or theme on CiviCRM depending on website<br />
* Next example: Audre Lorde Project<br />
*uses powerbase<br />
<br />
==CiviCRM vs powerbase==<br />
* Progressive Technology Project - similar to aspiration, helps people get set up with CiviCRM using powerbase<br />
* CiviCRM software hosted for you, updated for you,<br />
* they help you configure it<br />
* ongoing support depending on plan you sign up for<br />
* phone support on highest price plan<br />
* email support, forums, etc<br />
* access to training<br />
* civicrm provided by PTP<br />
* monthly or yearly fee<br />
* whether you want that or not depends on what your organisation<br />
* Audre Lorde moved it out of powerbase<br />
<br />
==Cost of CiviCRM in general==<br />
<br />
* low end - small organizations - basic thing<br />
* Valantes Technology Cooperative - where Jack works in Brooklyn<br />
* 1 to 2k - barebones version<br />
* Food Lab - more like 10k to configure, maybe a bit less<br />
* CiviCRM - initial setup fee, assessing organizational needs, integration into website, training, launch<br />
* in the futire: minimum = software updates<br />
* help with host - electric embers - shared - good<br />
* but VPS, need to do manually, works for lots of members/activity<br />
* food lab VPS - private hosting<br />
* Aspiration - gives non-biased opinion<br />
* Techliminal in Oakland - drop in pay 10 bucks and experts will answer questions<br />
* Salesforce vs CiviCRM<br />
* CiviCRM - free and open source<br />
* Salesforce - you have to start paying for more and more<br />
* CiviCRM - freedom to move web server<br />
* Salesforce - if you don't like corporate or data use practices, you can't move out of salesforce, goes up a lot $<br />
* Any CRM - internal dynamic complex and robust, make sure team is ready and on board<br />
* salesforce doesn't run within drupal or wordpress<br />
* separate login for website and salesforce, those are disconnected<br />
* there are modules that can integrate site and salesforce, however<br />
* anything that can be done with drupal data can be done with civi; tightly integrated<br />
* ALP Database: using CRM, Tracking contributions, pledges, memberships, events, activities, mailings, relationships, groups, notes, tags, change log,<br />
* can see if the person clicked through or not<br />
* CiviCRM runs within platform, can make CiviCRM public even if not involved with website<br />
* you can make it look like your website without directly integrating it with your website<br />
* "Manage Groups"<br />
* smart groups (everyone who lives in brooklyn, certain agegroup, to send emails to them, etc)<br />
and manually created groups<br />
* want to group people together<br />
* civicrm.org -- Find an Expert Tab<br />
* organic groups -- free module for Drupal, uses CRM<br />
* Think about what you need and can afford, and what you want and might be able to afford in the future (don't want to be stuck with what you can't grow with)<br />
<br />
<br />
<br />
<br />
learn CRM?<br />
<br />
progressivetech.org<br />
<br />
lots of videos<br />
<br />
youtube<br />
<br />
free webinars<br />
<br />
<br />
<br />
<br />
<br />
newsletter, also meetups in SF, possibly in Oakland too<br />
<br />
<br />
<br />
get training, etc</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Project_Management&diff=202Project Management2015-04-28T20:37:22Z<p>Vivian: 1 revision imported</p>
<hr />
<div>facilitated by Gunner<br />
<br />
Notes by Katie Roper<br />
<br />
Gunner's Tips:<br />
<br />
* commit to the least number of deliverables<br />
* document everything<br />
* focus on producing the MVP - minimal viable product<br />
<br />
Lisa- looking to learn skills<br />
Shina- food bank<br />
Suzi- multiple people<br />
Caitlin- <br />
Raeanne-<br />
<br />
Project management is like community organizing, you need to tell the story and get people behind your idea. You are facilitative leaders, get the best out of everybody. You are not miracle workers or controllers. You are not here to <br />
<br />
* Key: accountability and transparency<br />
<br />
* Great tools: the more simple the less likely it is to be hated. Base camp is simple which makes it impossible for it to fail by non-compliance.<br />
<br />
==A Project Management Tool Should:==<br />
* Allow you to set milestones<br />
* Say who's accountable for it<br />
* Turn red when dates are missed/email notification<br />
<br />
Nothing should be done without value. People will not do stuff for the sake of doing it, relate the story of how/why this is useful.<br />
<br />
==How to hold people accountable:==<br />
* Make sure your project goal is clear<br />
* Know what the individual accountability is towards goal<br />
* Have document clearly explain this in no ambiguous terms<br />
* Don't "voluntell" people for the the job, discuss the aspects in clear terms and get by-in<br />
* Manager is the love bringer not the enforcer<br />
<br />
==Check-ins==<br />
* Weekly meetings are best timing<br />
* Goals fail when not tied to checkin<br />
* Base camp is tied to workflow/checking<br />
* Do the MVP of short tight meetings work<br />
* Know when is something needs to be offline<br />
* Have weekly checkin but if not needed we cancel it<br />
<br />
==Other tips==<br />
* All things in life need to be conveyed by project managers by giving value for every ask<br />
* Understanding all stakeholders needs/ values/ motivations and convey to them differently<br />
* Commit to working toward that value<br />
* "I hear you, I hear you would like to get to x, I would like to help you get there too. For x we need y"<br />
* Project managers use tension and aversion sparingly, guilt<br />
* Lift up the winners, overall narrative of we're winning<br />
* Work with the elegant silent fails<br />
* Instead of "I know cost-benefit," try to get people who are difficult to do the minimum and deprioritize their needs if they are not delivering<br />
<br />
==What if you are managing someone in a different org?==<br />
* First never say "managing" to partner orgs<br />
* Need to have transparency layer<br />
* Perhaps online transparency tool<br />
* Experienced project manager has all to-dos in an open spot not behind your organizational boundary<br />
* Really clearly define accountability<br />
<br />
* Project managers live and die on the clarity of deliverables<br />
Must be in writing<br />
Meeting notes are key<br />
Never agree on deliverables just in conversation<br />
<br />
Project managers 101<br />
Write down the story of how we get to done<br />
Many new project managers freestyle<br />
We need an asset path: what we will make to get to the thing<br />
What each thing is specifically<br />
Front load complexity<br />
Use MVP<br />
Leave the fluffy stuff/pretty stuff til the end<br />
<br />
How to manage Funders need/ high maintenance funders<br />
- really account for the costs of those funders: low morale, loss of respect<br />
- talk to funders as peers not as better than you, you are not their hired help<br />
- be transparent and have a conversation early about when they can have input<br />
- name the potential issues out right, evoke people that don't exist (we had a FUNDER that...)<br />
<br />
What is your advice for training a new project manager?<br />
Watch one, <br />
<br />
- do you throw them in the pool? No<br />
- project managers work from experience<br />
- explain values<br />
-deconstruct them project management <br />
- give them incremental pieces, you've seen it, now you drive it<br />
Phasing it</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Introverted_leadership&diff=200Introverted leadership2015-04-28T20:37:22Z<p>Vivian: 1 revision imported</p>
<hr />
<div>Understanding introversion allowed improving professional self and learning to manage/maximize energy<br />
<br />
How to translate mind → words, communicate effectively and be able to switch to group interactions<br />
<br />
What do you think introversion is? <br />
<br />
Solitude approach, in a work sense more of a back and forth than a ‘together’ process<br />
<br />
Self sufficiency<br />
<br />
Official definition relates it to energy<br />
<br />
Extrovert: charged by social interaction, drained by solitude<br />
<br />
Introvert: charged by solitude, drained by social interaction<br />
<br />
INTROVERT DOES NOT MEAN SHYNESS<br />
<br />
“saturation”: the feeling when you reach the point in a group interaction setting that you need to take some alone time<br />
<br />
image to explain:<br />
<br />
introvert is a bike riding up a hill → you may get tired eventually and need to take a break, but you see the trip in more detail<br />
<br />
extrovert is a car driving up the hill → it’s fast and effortless, but may not see as much of the hill while traveling<br />
<br />
some generalized introvert skills/traits: like content, good at connecting the dots, deep talks → are useful in helping relationships stick and ideas grow, <br />
<br />
slower processing (a lag with a payoff)<br />
<br />
part of owning your leadership is knowing who you are and your strengths<br />
<br />
as an introvert in organizing, you have to choose a leadership role if you want one and own it<br />
<br />
networking as an introvert – how do you manage the quick connections when your connection style may need more time than you have? It can be hard to feel like <br />
<br />
you’re making a meaningful connection/you feel at a loss for quick topics of conversation<br />
<br />
<br />
Practice<br />
<br />
Think about connecting as a human being, not just business<br />
<br />
Best practices for using your introversion as a tool?<br />
<br />
Check in with your self and energy levels<br />
<br />
What tradeoffs are you willing to make?<br />
<br />
Rejecting bias against introverts – recognize the value of your working style<br />
<br />
Facilitating as an introvert<br />
<br />
Need to synthesize ideas – already a skill that you possess<br />
<br />
Get to know people more prior to the facilitation (individual greetings before the meeting/workshop starts, etc), build the connections that make it easier to <br />
work with a group<br />
<br />
Susain Cain – author of Quiet, also TED talks on introversion</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Digital_Storytelling&diff=198Digital Storytelling2015-04-28T20:37:22Z<p>Vivian: 1 revision imported</p>
<hr />
<div>facilitated by Tracy Perkins<br />
<br />
notes by Emily Thompson<br />
<br />
==Introduction==<br />
<br />
Tracy started her work by telling stories of the women she worked with in San Joaquin Valley.<br />
<br />
==Stories==<br />
<br />
A. Learning experiences for readers<br />
<br />
B. Learning experiences for those collecting stories<br />
<br />
C. Fundraising strategy<br />
<br />
D. Can influence political change (hard to do)<br />
<br />
==Types of Storytelling==<br />
<br />
* Interviewing, editing, actively ''curating'' stories<br />
<br />
* '''User-generated:''' provide a platform for people to submit their own stories. Can have some issues - hard to gather stories, hard to gather cohesive info. Speaking language isn't necessarily ''storytelling'' language.<br />
<br />
==Ethics and Policy==<br />
<br />
* '''Good practice:''' If you curate and edit, go back to original subject/source to share how you edited it, how you want to use it, get final permission. In some cases, you may want to get permission signatures.<br />
<br />
* Be explicit with source about use of their story<br />
<br />
* Get written permission to use photo and quotes<br />
<br />
* Be prepared to show up with forms. Be aware these forms can be off-putting. Make sure it's about protecting the source's words/thoughts<br />
<br />
==How to Turn Informal Talks Into Formal Interviews==<br />
<br />
* Make first contact, build a relationship<br />
<br />
* Take contact info<br />
<br />
* Let person(s) know you want to share their story and ''why''. Let them know where their words could appear and how it will be used<br />
<br />
* Create a list of questions ahead of time. Consider hosting "practice" interviews to get wheels turning<br />
** Ask open-ended questions<br />
** Be a gentle guide for the conversation<br />
** Have follow-up questions to help get and keep people talking on topic<br />
<br />
<blockquote style="background-color: lightgrey; border: solid thin grey;">'''Exercise''':<br />
Involve others in the storytelling process by allowing others to review transcripts of interviews and highlighting what they feel are the most important elements.</blockquote><br />
<br />
==Sharing Stories==<br />
Through professional networks, with partners/funders, target press, share stories with other NGOs.<br />
<br />
==Look into...==<br />
<br />
===PhotoVoice===<br />
<br />
Digital storytelling projects. Community-run. Take pics of community, then stitch photos together into a story with audio overlay. Can be themed projects. It's not an app, just a method. Find method on Wikipedia or Google.<br />
<br />
===PlaySpent.org===<br />
<br />
A game format that educates players on an issue. The issue is poverty. This is one example of interactive storytelling.<br />
<br />
===Have a way to share!===<br />
<br />
Most people won't find your games, videos, or apps. Think about practical applications.<br />
<br />
===Storify===<br />
<br />
Creates one cohesive story in Tweet/collaborative form.<br />
<br />
===Jesikah Maria Ross===<br />
<br />
Praxis Projects uses another storytelling method in which the process of gathering stories informs the overall discussion.<br />
<br />
===Tracy's website===<br />
<br />
[http://www.voicesfromthevalley.org/ Voices From the Valley] (see some examples of digital stories ) Built on WordPress - features a news feed and RSS feed<br />
<br />
* Looking for ideas on timeline software<br />
<br />
==Text, Photography, or Video?==<br />
<br />
* Photos really help reach people faster than text.<br />
<br />
* Mix up your mediums!<br />
<br />
* Video is more labor intensive, takes some techie knowledge. Photos can be more easily managed<br />
<br />
* Beautiful vs. Message and Aesthetics vs. Content, up for debate!<br />
<br />
* Pretty can cost more.</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=PGP_Encryption_Introduction&diff=196PGP Encryption Introduction2015-04-28T20:37:22Z<p>Vivian: 1 revision imported</p>
<hr />
<div>by Jack Aponte<br />
<br />
==Overview==<br />
<br />
* pretty good privacy - original software called PGP<br />
<br />
* ensure that message can only be read by the person it's sent to<br />
<br />
* open pgp is open protocol for encryption, gpg is open source implementation of pgp<br />
<br />
* pgp, open pgp, and gpg are versions of the same thing<br />
<br />
* best resource: Email Self-Defense slideshow from FSF, look it up, will actually get you through the whole set up and get you using PGP<br />
<br />
* can run gpg on almost any device (mac, windows, linux; android phones; don't know about iphone). easiest thing to set up is thunderbird, via enigmail plugin, an implementation of pgp. it will walk you through process of creating your keys.<br />
<br />
* two keys, public and private. public given out to the world, private saved only on your device and password protected. share your public key with everyone you want to communicate with, even put fingerprint of it on your business card. can be stored and published online on a key server and easily looked up. public key is used by *others* to encrypt messages sent to you.<br />
<br />
* private key is not shared, only you have it, and you use it to decrypt messages sent to you that were encrypted with your public key.<br />
<br />
* be sure to encrypt attachments as well as message body. keep in mind meta information (sender, recipient, subject, other headers) is not encrypted and can still be read by an observer.<br />
<br />
* not just for encrypting messages: can also use for docs, images, etc. for instance, store a file with all your clients' passwords on your cloud drive, encrypted with keys of all the people who might need access to it. then any one of them can download and decrypt and read. or use for tax return, other financials, journal, etc. file encryption might need command line use, might not be a GUI - or might be built into windows under the file menu.<br />
<br />
==encryption 201:==<br />
<br />
* key can have sub-keys. can have one for crypting and one for decrypting and one for signing. or one for each device if you read on multiple devices (which many say you shouldn't).<br />
<br />
* signing: separate process that uses public key signing to verify sender, not encrypting contents (you can do one or the other or both). email program will show you if signing is correct.<br />
<br />
==references:==<br />
<br />
https://emailselfdefense.fsf.org<br />
<br />
Little Brother by cory doctorow. chapter 12 is great human explanation of how encryption works and why to use it.</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Using_video_for_advocacy&diff=194Using video for advocacy2015-04-28T20:37:22Z<p>Vivian: 1 revision imported</p>
<hr />
<div><br />
* Use videos as a tool to inform public dialogue.<br />
* What are you trying to accomplish? Be clear<br />
* Who are you trying to reach and where are they?<br />
* Keep it reasonable. Dont do too much do less.<br />
* Be creative and experiment. Make it stay out because there is so much out there..<br />
* Case study: street literature (Ryse Center)<br />
* youth response to zimmerman verdict.<br />
* 16 youth.<br />
* The community experience: What needs to shift?<br />
* Impact on youth<br />
* spotlight on youth: shift images of youth<br />
* challenge negative assumptions<br />
* build on positivity<br />
* Evaluate resources --> medium for community growth<br />
* coverage/reach audience <br />
** news<br />
** twitter<br />
** colorlines</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Video_Production_101&diff=192Video Production 1012015-04-28T20:37:22Z<p>Vivian: 1 revision imported</p>
<hr />
<div>Group Lead: AMANDA<br />
<br />
Topic: VIDEO COMPOSITION<br />
<br />
<br />
<br />
Interests of Group Members<br />
<br />
-Promotional videos,<br />
<br />
-Narratives,<br />
<br />
-Volunteer recruitment, and,<br />
<br />
-PSA's.<br />
<br />
<br />
<br />
General Concepts<br />
<br />
-Create 3D on 2D plain, and,<br />
<br />
-Your outline map and video will be composed in a 2 dimensional plain<br />
while your look will be designed to be three dimensional.<br />
<br />
<br />
<br />
Rule of 3rds<br />
<br />
-If you divide your frame into thirds, you want your subject to somehow not<br />
be in the middle square of the frame but a little off to one side or<br />
another or above or below.<br />
<br />
-This will only make sense if you divide equally a square into 3rds going<br />
both directions so you end up with 6 squares.<br />
<br />
<br />
<br />
Depth of Field<br />
<br />
-The focus from the first element to the last frame.<br />
<br />
<br />
<br />
Iris of Eye<br />
<br />
-Opens and closes just like a camera shutter.<br />
<br />
-Hence all what you need is your human eye.<br />
<br />
<br />
<br />
The three sources of footage<br />
<br />
-A-Roll: dialogue/interview/your primary content<br />
<br />
-B-Roll: filler, make things look good, and,<br />
<br />
-Audio/Sound: you will record the sound separately.<br />
<br />
<br />
<br />
Three types of shots<br />
<br />
-Wide<br />
<br />
-Medium, and,<br />
<br />
-Close-up.<br />
<br />
<br />
With shots<br />
<br />
-The first two go on the a-roll, and the third on the b-roll.<br />
<br />
-Use clap in front of person in order to connect the visual with the audio.<br />
<br />
<br />
<br />
3 parts of production process<br />
<br />
-Pre-production<br />
<br />
-Production, and,<br />
<br />
-Post-production.<br />
<br />
<br />
<br />
The key goal is to set yourself up in preproduction so that you get as much<br />
material as is possible during production so you have options to make the<br />
best video you can during the post production process.<br />
<br />
<br />
<br />
Rules of thumb for how much film<br />
<br />
-For final video of 3-5 minutes, 1 hour of a-roll and 3/4 hour of b-roll.<br />
<br />
-For final video of 10 minutes, 4 hours of video.<br />
<br />
<br />
<br />
Tools You Will Need<br />
<br />
-A few quality elements, and<br />
<br />
-Something to take photos like a digital camera.<br />
<br />
<br />
Note1: You can get quality media at a minimal fee by renting for a period<br />
of time.<br />
<br />
<br />
Note2: That in planning you need to create a structure for the quality. If<br />
the quality is good, it will trump the content.<br />
<br />
<br />
<br />
<br />
Audio rule of thumb<br />
<br />
-It's best to record the sound separately.<br />
<br />
<br />
How to organize<br />
<br />
-Determine what need before do filming<br />
<br />
-Decide how to name filmed materials so easy to find, and<br />
<br />
-Give self room for trial and error.<br />
<br />
<br />
You can get quality media for a minimal fee<br />
<br />
-Create structure for quality.<br />
<br />
<br />
<br />
3 Part Production Process<br />
<br />
-Pre-production,<br />
<br />
-Production, and<br />
<br />
-Post-production.<br />
<br />
<br />
<br />
The purpose of the first two stages is to create options that you can work<br />
with during post-production.<br />
<br />
<br />
<br />
Amanda mentions that there are a number of online tutorials on YouTube.<br />
<br />
-She recommends that you watch each video once without doing anything<br />
else.<br />
<br />
-she then recommends the second time, to watch while trying to do<br />
simultaneously.<br />
<br />
<br />
<br />
Softwares one might use<br />
<br />
-Final Cut Pro,<br />
<br />
-Premiere, and<br />
<br />
-iMovieX.<br />
<br />
<br />
<br />
During the post-production process<br />
<br />
-you are encouraged to get up and walk away every 10 minutes or so to get a<br />
little perspective, and<br />
<br />
-try to watch the video as though you are an audience member.<br />
<br />
<br />
General Conclusion<br />
<br />
-If you organize yourself well, the rest will follow nicely.</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Grassroots_Fundraising&diff=190Grassroots Fundraising2015-04-28T20:37:22Z<p>Vivian: 1 revision imported</p>
<hr />
<div>==Exercise==<br />
<br />
* talking about money makes me feel...<br />
* asking for money makes me feel...<br />
* giving monez makes me feel...<br />
<br />
*look at our community feelings about money<br />
*fundraising in our own community- we need to unpack<br />
<br />
*majority of donations in U.S. came from households earning less than 60k<br />
<br />
==Lyrics Def. of Grassroots Organizing:==<br />
<br />
* Bringing our communities into our work- being transperant to where the momney is goin - transperant budget.<br />
* Listening to the vision for the world they want to see and listening to that vision.<br />
* Asking for money dirctly and genuinely in a way that you are being considerate.<br />
** Look at donors already giving and ask for more<br />
** present sucess stories- do not exploit<br />
<br />
'''Daring''' ourselves to take risks that is empowering to all in the organisation.<br />
<br />
'''Evaluating''' - fundraising goals - how we can do it better?<br />
<br />
* When doing online fundraising (crowd sourcing), profile people instead of the whole org..<br />
<br />
*Need to provide tools for online fundraising.<br />
<br />
* Fundraising via text.<br />
<br />
* Look at staff- driven events v. events done by others.</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Developing_youth_leaders&diff=188Developing youth leaders2015-04-28T20:37:22Z<p>Vivian: 1 revision imported</p>
<hr />
<div>Developing Youth Leaders in Technology and Nonprofits<br />
Thursday 9/25 – AM Session<br />
Moderated by: Katie Roper<br />
<br />
==Attending==<br />
<br />
Mike – Zero Divide<br />
Romelia – Youth Together<br />
Alberto – Youth Media Team<br />
Dan – RYSE<br />
Brian – Silicon Valley Council on Nonprofits<br />
Raeanne – Quilted<br />
Spencer – Community Technology Network<br />
<br />
==Key Take-Aways==<br />
<br />
*Organizations represented in the group were focused on:<br />
**Developing and retaining youth leaders in technology<br />
**Developing and maintaining apprenticeship programs (particularly Quilted)<br />
**Developing intergenerational leadership<br />
**Developing internships for youth and pipelines to employment success<br />
<br />
<br />
*Not many schools or programs teach about technology as it relates to non-profits, and there is an especially large gap in education about social justice and technology<br />
*Youth in technology-oriented programs have a variety of goals including<br />
*Staying in school, moving on to college/university<br />
*Employment<br />
*Barriers that many youth face include skills, but often are more hindered by a lack of communication skills<br />
*They still struggle to identify and seek support to know what they don’t know<br />
*Internships can help youth meet goals, but finding the right partners is challenging<br />
*Identifying the right partners is key. Good partnerships are built by:<br />
*Identifying partners that share in the organization’s values<br />
*Organization supporting partners in working with youth<br />
*Having a continuum of support before, during and after internship. Don’t forget the exit strategy…what’s next?<br />
*Having clear guidelines about what is expected from all parties, including timelines and milestones.<br />
*Consensus was that technical boot camps were fine, but in the end not really worth it…learning technology out of context can set someone up for *failure (i.e. they still lack communication, other professional skills, understanding business needs still)<br />
*Questions were asked about how helpful program manuals were<br />
*Consensus was that it’s really up to the need of the program. If they’re helpful (or required by funders) do them. They can be helpful for when *staff turn over, but don’t do them just to do them.</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Security_session&diff=186Security session2015-04-28T20:37:22Z<p>Vivian: 1 revision imported</p>
<hr />
<div>==security session==<br />
<br />
<br />
what should we cover?<br />
* developing a mobile app that works with big data<br />
* what is safe? where to store data? devices/online/mobile/desktop?<br />
* what should nonprofits' top concerns be?<br />
* practical aspects of encrypted email? clumsy & time-consuming. how to really implement?<br />
* little brother<br />
<br />
==general intro==<br />
<br />
* concept of encryption: scrambling the information going from here to there<br />
* public key encryption - even the idea of keys is unfamiliar, explain by analogy to simple ciphers (alphabet shift 8 to the right) used by kids.<br />
<br />
==encryption costs - what are they?==<br />
* buy ssl cert<br />
* the work to get and install cert<br />
* resources (slows your site down), but not too relevant these days for most<br />
<br />
==four basic concepts==<br />
1. Data in motion, ie. while being transferred/downloaded. assume that all communication is being recorded forever. much of it stored and analyzed later. so encryption and learning to encrypt is a statement of movement solidarity - choosing not to encrypt is a policy and political decision that affects others. encryption raises the cost of surveillance.<br />
* email - use ssl & pgp<br />
* web - https everywhere tries to promote http up if possible. even if you don't feel you're serving risky content, you don't know who's looking at your site. could be someone in a country where what you're doing is illegal, and they can be spied on if unencrypted.<br />
* IM - off-the-record messaging (OTR), encrypts your communicatoins even if you're talking through google or yahoo or whoever.<br />
<br />
2. Data at rest: stuff that's stored on any of your media, on all your devices, in your pocket and in the cloud. what can happen?<br />
* lose it<br />
* stolen (prolly just for profit)<br />
* seized by law enforcement. if you're arrested, they pop your iphone into their dock and it sucks every bit of info off it. illegal search and seizure, but they're still doing it. need to encrypt your data so that someone accessing it still can't read it.<br />
* if in the cloud, you just have no idea what kind of access someone might get. but look for encryption capabilities on your cloud there. but security of your data is also about choosing your provider, someone that cares and will fight to protect your data, not just roll over to a subpoena.<br />
<br />
3. Operational security: put passwords on everything, change them often, make them strong. also policies on what data leaves the office.<br />
<br />
4. Physical security: you can do everything else right, but if the door's unlocked, or don't change locks after losing disgruntled employee, or you don't know where your backups are or they're unencrypted, the rest is for nought.<br />
<br />
==how to actually move over to encryption?==<br />
* back up, back up, back up<br />
* try linuxmint... and it's non-trivial, but good strategy is for one brave committed soul to try it out, use two laptops for a while, and make the final switch when ready<br />
* aspiration has a linuxmint laptop loaner program for this purpose<br />
* the first thing that happens on power up, before anything boots, is your password to the encrypted volume. from there you're just using it the same as always.<br />
<br />
crossing borders is a critical danger point for security - needs lots of self education and precaution.<br />
what type of data are surveillers most interested in? social graphing. your communications network profile identifies you as uniquely as anything else in the world short of DNA.<br />
LEAP: leap.se Leap Encrypted Activist Platform: trying to hide the social graphi inside of encryption, ie. hiding even whom you're talking to (normally visible even if contents are encrypted)<br />
<br />
==on specific questions:==<br />
* mobile app with big data: make sure security concerns are part of the conversation from the start. makes it work much better, and be much cheaper. data minimilism - only collect what you actually need. and think about sunsetting data after no longer needed, and anonymizing any data you can.<br />
* what is safe to download? nothing. operate from a frame of distrust. every piece of software you install increases your vulnerability. if you want to be scared, look up fin fisher on wikipedia. on the other hand, citizen lab out of toronto is studying and documenting the evil bastards. and on the bad side again, bluecoat routers. a lot of games are "surveillance apps", ie. for advertising, not law enforcement.<br />
* your phone has a whole nother back-end OS on the radio chip that you can't touch<br />
* top concerns: unpatched CMSes and unpatched everything. so #1 keep everything current. #2 is just throwing all your data up on random corporate clouds who do not care about you, and are in fact tied to government. can get the data, but also can ust block your access to it.<br />
<br />
what about encrypted voice? skype is evil, always has been but even more now that it's inside microsoft. in skype chats, any link you put to anything online will be opened and downloaded by micorosoft. promising new thing coming out, jitsy, runs in a browser but only in chrome, which is spyware.</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Controversial_Statements&diff=184Controversial Statements2015-04-28T20:37:22Z<p>Vivian: 1 revision imported</p>
<hr />
<div>Participants were encouraged to work in small groups to generate statements that would draw out strong opinions for the group. The the group participated in a facilitated spectrogram exercise.<br />
<br />
== Controversial Statements ==<br />
*Is it ever okay to use cellphones/tech.<br />
*Its perfectly acceptable to openly use cellphones during a meeting.<br />
*Does media enflame volatile events like Ferguson.<br />
*Facebook has no practical purpose.<br />
*level of education equals more rights to technology.<br />
*Are bicyclists assholes?<br />
*No organisation can run without a sufficient amount of data.<br />
*At their roots our problem are capitalism, white supermacy and patriarchy.<br />
*Every organisation needs to produce videos about their work.<br />
*Ultimately, technology will only be for the rich.<br />
*the revolution will not be funded.<br />
*All technology is neutral.<br />
*Exchanging your personal information for free software is acceptable.<br />
*Organisations always benefit from using skill-based-volunteers to build their website.<br />
*Women are currently represented adequately in nonprofit executive management.<br />
*Allowing ignorant people to downgrade democracy.<br />
*Always send child refugees away.<br />
*FB pages are obsolete.<br />
*We should grant amnesty to all undocumented immigrants.<br />
*Police officers should be required to wear cameras.<br />
*East bay is the best side of the bay.<br />
*Airstrikes are war.<br />
*Health care is a human right.</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Resources&diff=182Resources2015-04-28T20:37:22Z<p>Vivian: 1 revision imported</p>
<hr />
<div>This is a list of resources generated by the participants of the event<br />
<br />
=== What is it?, Where can we find it?, Why is it helpful? ===<br />
<br />
*Idealware reports, www.idealware.org, overview of non-profit-focused software tools<br />
*Greenlining Social Media Toolkit, www.greenlining.org, how to use social media in adv<br />
*Nonprofit Bootcamp Oct 2nd SF + Networking Reception + Social Media Nonprofits Conference Oct 3rd SF, #NPBC14 / #SMANP Also meetup: SFTECH4GOOD.<br />
*Nonprofit Tech Conference Austin TX March 3-6 2015, #15NTC NTEN.org, 1500+ participants/ amazing resources/ fun/ well organised<br />
*Book: Accidental Techie Supporting Managing + Maximizing Your Nonprofits Tech by Sue Bennet, Anywhere but Amazon<br />
*Beth Kanters Blog, Bethkanter.org, Social media resources<br />
*Design Action Web questionaire, http://bit.ly/1vDVua, questions to ask yourself when planning a website.<br />
*Book: Contextual Design, your local indie bookstore, user centered design methology design.<br />
*Jakob Nielsons usability resources/principles, www.Nngroup.com/articles, articles etc. on usability (web+other)<br />
*Everett Program Tech Labs, labs.everet+program.org, Choose the tech skill you wanna learn and go furth!<br />
*Help a reporter out, online/email, reporters send requests 3 times/day for you to help them with their stories.</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Virtual_learning_platforms&diff=180Virtual learning platforms2015-04-17T23:28:10Z<p>Vivian: 1 revision imported</p>
<hr />
<div>===Choosing a Platform===<br />
* test content compatibility with platform<br />
* What do users have to download to tune in?<br />
*How strong on an internet connection do users need? How likely is your intended audience to have that strong of connection?<br />
* Audio stability testing<br />
* Computer compatibility (Mac, Windows, Linux)<br />
* Testing script to make sure you can do what you want, before buying<br />
* Language Accessibility – pre & post emails in other languages?<br />
<br />
===Setting Learning Goals===<br />
* How is the learning enhanced by live online participation?<br />
* Promote who is highlighted or presenting– tag people in tweets<br />
* what makes it better than a video/podcast?<br />
* Ask people what they want to know? before & during<br />
<br />
===Promotion & Outreach===<br />
* Pre-registrations?<br />
* use exciting buzz words to promote (ecosystems words work in other contexts)<br />
* Try different times & days for the webinars, iterate on what works<br />
* Prep materials to engage with people i.e. Try it! Read it! Chance to ask questions!<br />
* Huge reach (lots of followers, lots of fans, large email lists) really help<br />
* Best as a part of a larger campaign – fit into a larget context, not just one off<br />
* Advanced notice & good timing for content are key<br />
* Use social media – tag people<br />
<br />
===The Content===<br />
* Ask people what they want to learn<br />
* S.A.V.I. Learning – Somatic (physical, doing), Auditory, Visual, Intellectual (lecture)<br />
* Presenters MUST have personality!<br />
* Compelling topics – people stories<br />
* Ask people to generate questions while you present<br />
* Instruct to come with questions – “bring 2 & get at least 1 answered”<br />
* End with a call to action, can be effective<br />
* What if we keep it short, like TED? 15 mins... experiment<br />
* Send people away with links & activities then let them come back... experiment<br />
* Triple Tell 'em – Tell 'em what you are going to tell 'em, Tell 'em, Tell 'em what you told 'em<br />
* Value add interactive piece<br />
* Not so good for “how to use tools” - youtube videos work for that<br />
* Share links & resources through out<br />
<br />
===Follow Up===<br />
* Get feedback! What worked?<br />
* Send recording & survey<br />
* Survey upon exit<br />
* Include polling throughout presentation<br />
* Send materials<br />
* Assessment testing for effectiveness<br />
<br />
[http://devsummit.aspirationtech.org/index.php?title=Cruelty-Free_Webinars Similar Session at Dev. Summit 13]</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Organizing_and_collaborating_Latino_communities&diff=178Organizing and collaborating Latino communities2015-04-17T23:28:10Z<p>Vivian: 1 revision imported</p>
<hr />
<div>Anthony – Monterey Calif. Web <br />
<br />
Adam – Mid-City CAN<br />
<br />
Jack – tech support<br />
<br />
Andrea – Columbia<br />
<br />
Bishall – Portland, Ore. Want to reach out to Latino groups<br />
<br />
Kemly – Costa Rica co-op coordinator, Latinos U.S. and Mexico, Central America<br />
<br />
Jocelyn – Latinas for Reproductive Justice, mostly online, older folks flyers, community <br />
<br />
Victor – Richmond<br />
<br />
Jonathan – Children’s Hunger Fund, Baja, Laredo, Peru, Guatamala/San Fernando Valley communication barriers<br />
<br />
Ari – Resource Generation young people of color with wealth, dealing with privilege owning class, peer counseling<br />
<br />
'''Media channels and successful outreach'''<br />
<br />
*Information communication spaces<br />
*Strategies connect digital world with community spaces<br />
*Young people – infomediaries integrate information<br />
*Bringing online info offline and vice-versa<br />
*Formal instructor<br />
*Capacity building program<br />
*Ecotourism<br />
*Church – information<br />
*Modesto CBC – Facebook, social media not effective, had dinner with parents<br />
*Tabling at schools<br />
*Online portal share experiences online<br />
*Visual, photos<br />
*Los Angeles County Federation of Labor – L.A. Latino Film Fest, great English outreach</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Info-graphics;_Visualizing_Information&diff=176Info-graphics; Visualizing Information2015-04-17T23:28:10Z<p>Vivian: 1 revision imported</p>
<hr />
<div>Facilitators: Ruth & william <br />
General Notes <br />
<br />
First step is concept (coming up with the idea). Sometime keeping data minimal offers a cleaner and nicer look. <br />
<br />
Data is incredibly important to the infographic. <br />
<br />
White space and color palette is important. <br />
<br />
Spacing is hugely important!!! It’s good to figure out roughly how you want things to look <br />
Steps: <br />
<br />
story/ call to action/ who is the audience/ where is it going to seen? <br />
<br />
Data is incredibly important to the infographic. <br />
<br />
Sketch sketch sketch !!!!!! <br />
<br />
It’s really good to talk things out and work through a first draft of an infographic. <br />
<br />
Even though they have simplified the funding system, it doesn’t mean that people get it.<br />
<br />
Is there some type of way to tie it into some type of school-based research project based on the 8 priority outcomes to see what is most important for each school<br />
<br />
show how money is going to be spent or. how the people it will affect want it to be spent<br />
<br />
<br />
Tool Kit <br />
<br />
• Pinterest for good idea’s and inspiration <br />
• The noun project. (free to use with citation) icons (png/Vector) http://thenounproject.com/<br />
• ink scape http://www.inkscape.org/en/ (Free!!!!!) <br />
• Inforgram!!!! http://infogr.am/<br />
• mural.ly<br />
• piktochart.com (free trial. Pay for full version)</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Original_mobile_technologies&diff=174Original mobile technologies2015-04-17T23:28:10Z<p>Vivian: 1 revision imported</p>
<hr />
<div>Led by Josh and Jordan<br />
<br />
Mobile in this context: anything a “dumb” phone has<br />
- calling<br />
- SMS<br />
- radio combined with internet<br />
<br />
Why Mobile is awesome<br />
- don’t have to install an app<br />
- SMS is instant<br />
- SMS open rate is very high<br />
- Note that you shouldn’t<br />
<br />
Why Mobile sucks<br />
- costs per message (sometimes <br />
- interface: text messages are short and have difficult data formatting<br />
- tools for developing are not up to par with the rest of modern web development<br />
<br />
Josh has worked on projects of various sizes<br />
- sending SMS to thousands of users<br />
- smaller projects setting up community radio<br />
- automated SMS services<br />
<br />
Questions<br />
- We have a current system. How can we use it better?<br />
- What is the best way to use mobile for our projects?<br />
- Who should we target using SMS messaging?<br />
- What are the most effective kinds of things to share?<br />
- Never used SMS to reach out to our audiences, but we want to try it, particularly for monolingual Spanish speakers?<br />
- What does it require in terms of resources and budget?<br />
- Can we use it to target doners?<br />
<br />
Various SMS services:<br />
<br />
- Revolution messaging<br />
--- hosting<br />
--- shared shortcode (having your own is really expensive)<br />
--- reasonably priced<br />
<br />
- Mobile commons<br />
--- really big one<br />
--- great product, very expensive<br />
<br />
- Frontline<br />
--- software you can run yourself off a laptop with a tethered phone or GSM modem<br />
--- developed primarily for data collection work in Africa<br />
--- can be an inexpensive way to get started, you can use this and port to a different service later<br />
<br />
- Telerivet, web interface<br />
--- sending out messages at demonstrations<br />
--- getting feedback from guests at an event<br />
--- $30/month for 5000 messages / day and 10,000 contacts<br />
--- have to use your personal phone # or subscribe through a number through them | $0.01 per message inbound and outbound<br />
<br />
- Mozeo<br />
--- inexpensive<br />
<br />
- SMS Blast<br />
--- good for quick, one off messages<br />
<br />
It’s a good idea to connect this services with an internet SMS number that lets you send and receive SMS over the internet<br />
<br />
APIs to build your own system<br />
- Troppo, free to develop<br />
- Twillio<br />
- Clickitel, expensive but flexible, has a lot of foreign shortcodes<br />
<br />
Shortcodes<br />
- a five digit code that sends messages to you<br />
- usually use a shared code, with a keyword to route the message<br />
- costs something like $10,000 to set up your own shortcode<br />
- really helpful for signs and radio adds<br />
- much easier to remember<br />
<br />
Case Study: Presente<br />
- can text to collect a phone number and collect a list of phone numbers<br />
- then reply with “Text your email and zip to join”<br />
- import into CRM system to followup by email<br />
- can be challenging to differentiate messaging for SMS and emails<br />
- can use SMS to collect donations, but you have to have your own shortcode<br />
- you could also text out a link that goes to a mobile optimized web page that collects donations, but requires a smartphone with data plan<br />
<br />
CRM Integration<br />
- build your own custom<br />
- sometimes can export a csv file and then import it into a CRM<br />
- some CRMs have SMS integration, but usually with only with one provider<br />
<br />
Other projects<br />
- communicating with doctors for medical advice<br />
- international development: mobile messages system for women who have stores in a market (like a replacement for email, in a community that didn’t have email)<br />
<br />
Tips<br />
- need to be able to parse the information in some way--if you collect multiple pieces of information, it’s all in one message<br />
- using delimiters (like comma separated information) doesn’t work very well-9 out of 10 people will mess that up<br />
- keep it simple, collect one or two pieces of information<br />
- register a lot of different spellings of your keyword, to account for misspellings<br />
- can use a different keyword to specify language preference (Spanish vs. English, for example)<br />
- short bursts of messages are better than longer messages with multiple/complicated asks<br />
- make sure you give people a first message with an opt-out option<br />
<br />
Other tools<br />
<br />
- vojo.co<br />
--- mobile mapping and storytelling system<br />
--- can do MMS<br />
--- mobile blogs sent over SMS<br />
<br />
- WhatsApp<br />
<br />
- Snapchat<br />
<br />
- cel.ly<br />
--- social networking over SMS<br />
<br />
- mailchimp<br />
--- gather for collecting data at events (a little bit expensive)<br />
<br />
Budget<br />
- Telerivet recommended as a relatively low cost service<br />
- Frontline is virtually free, and a good way to get started at very low cost<br />
<br />
Other uses for mobile<br />
- walking tours, have a number that you call from each location with a recorded message<br />
- “people’s Skype” built for occupy--call a number and use multiple crowd members phones to broadcast a message<br />
- OPD sends out alerts, and you can text back a number, which the OPD will then send the same message to them<br />
<br />
Research on teen use<br />
- Pew Internet Research, a number of years ago, did some research what mobile use is higher in Latino communities, compared to white communities<br />
- Anecdotal evidence says that current teens use mobile and texting more than ever before, but no hard research numbers<br />
<br />
ussd<br />
- a low level mobile system, like sms, for messaging<br />
- used in a lot of other places in the world to collect multiple points of information<br />
- uses one connection for multiple messages, rather than several individual messages<br />
<br />
Callback systems<br />
- You text to the shortcode, and then it calls you back<br />
- Example use is that user is called back, given a recorded message with talking points, and then connected to their congress person to talk about a particular issue<br />
- EFF and The Day We Fight Back have used this<br />
- The Day We Fight Back has an open source platform they built on Twillio that you can use, but you have to host it</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Relationships_between_Companies_and_Communities&diff=172Relationships between Companies and Communities2015-04-17T23:28:10Z<p>Vivian: 1 revision imported</p>
<hr />
<div>Relationships<br />
1. time<br />
2. 1 to 1, 1 to many, many to many, many to 1<br />
3. Purpose - purpose, mission<br />
4. work environment<br />
<br />
<br />
'''types of interactions'''<br />
<br />
*a conversation<br />
*inviting a member to come join<br />
*connecting people through email sharing or list<br />
<br />
Example: Fundraising (things you would want to gather from) 1 > many<br />
*name<br />
*email address<br />
*?phone number?<br />
*financial data<br />
*professional status<br />
*personal interest<br />
*donor history <br />
*age<br />
*engagement history<br />
<br />
'''What does it mean for a funder relationship to grow:'''<br />
*recognizing connection to you<br />
*donating<br />
*participating<br />
*volunteering<br />
*speaking publicly about their involvement<br />
*thank them, appreciate them<br />
*asking for input/opinion and listen<br />
*knowing what kind of input to give<br />
*showing people how their donation was used<br />
<br />
'''What does it mean for a personal relationship to grow:'''<br />
*shared history<br />
*dependability <br />
*patience - boundaries - need<br />
*trust<br />
*non-judgement<br />
*being able to be yourself<br />
*learning things<br />
*support<br />
*vulnerabilty<br />
<br />
'''What are the ways these two lists inform one another?'''<br />
<br />
'''What are you exchanging in the funder/fundee relationship?'''<br />
<br />
'''How did acquire financial data?'''<br />
<br />
'''Did you buy it or did you ask them?'''<br />
<br />
*Trust in how donations are used<br />
*knowing communication preferences <br />
*Past donations<br />
*Answer: Why this matters to you?<br />
*Resources about you work<br />
<br />
'''Fields that you might want on your official donor datasheet'''<br />
*Name - institutional intermediary <br />
*connect info (email or carrier pigeon)<br />
*communication preference <br />
*Physical proximity<br />
*donor history<br />
*what motivated you to give<br />
*change in relationship<br />
<br />
'''What kind of ssl certificates are there'''<br />
*https now is a really good resource<br />
<br />
there's <br />
*wildcard ssl - if you have sites have sites in multiple servers that's like $500<br />
*single domain ssl - $75 <br />
<br />
Recommended <br />
*Crypto by Steven Levy</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=7_Steps_of_website_development&diff=1707 Steps of website development2015-04-17T23:28:10Z<p>Vivian: 1 revision imported</p>
<hr />
<div>'''Why are you here?'''<br />
Tanya - rebuilding an old drupal site from scratch / How to make our site<br />
more interactive on a daily basis - we're not a portal, its just our<br />
information<br />
<br />
Sarah - the design process<br />
<br />
Chad - learn & use a "process"<br />
<br />
<br />
'''1. General planning'''<br />
- Q&A - strategic questions, answer & brainstorm, target audience,<br />
- Site compairson<br />
- Project plan<br />
<br />
'''2. Sitemap'''<br />
<br />
Target audience what do we want them to do<br />
<br />
People focus on the wrong thing sometimes - news / articles not about -<br />
focus site / content on organizations primary focus e.g. fellowship buried<br />
on a mailing list - what does it do well, what does it do best, what do you<br />
want to differentiate, what do you want to highlight<br />
<br />
Use analytics to help inform this slightly<br />
<br />
'''3. Wireframe - 3 days'''<br />
<br />
Uses Adobe Fire.... for make mockups<br />
Does all the areas of the site - helps with accountability, and getting buy<br />
in from all stakeholders,<br />
<br />
Alan waits on the home page to the very end, so you can see what the<br />
organization works on.<br />
<br />
Visual Identity<br />
Had a logo<br />
No branding<br />
But logo had a color scheme<br />
<br />
Design elements from the logo<br />
<br />
inspiration for the components<br />
trial and error<br />
"best navigation" google<br />
<br />
theme forest, creative market<br />
<br />
basic structure to each site<br />
<br />
'''4. Design - week and half'''<br />
<br />
'''5. Coding''' - code it up, firebug, use standard templates, find one that meets<br />
your basic wireframe<br />
<br />
'''6. QA''' - get everybody testing and try to break the site<br />
<br />
'''7. Launch''' - thats when you can train users, staff etc.<br />
<br />
Other thoughts:<br />
- Can do wireframing in-house? Maybe<br />
- Pay for content / sitemap stage? Alan: Pay for the discovery process,<br />
then refund if you use us for the rest</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Strategies_for_online_measurment_and_offline_action&diff=168Strategies for online measurment and offline action2015-04-17T23:24:54Z<p>Vivian: 1 revision imported</p>
<hr />
<div>Introductions<br />
*Riana, Young Invincibles<br />
High degree of online presence, not much engangment on the areas they would like<br />
Monthly analytic reports<br />
No print<br />
Have a written comms plan<br />
<br />
*Crystal, Labor Community Strategy Center<br />
Recently started with social media efforts (social media team for just over a year)<br />
Multi-generational<br />
Weekly analytics meeting<br />
Little-to-no print<br />
Does not have a written comms plan<br />
<br />
*Yuri, Ccisco<br />
Online presence<br />
Lots of print and face-to-face<br />
Analytics<br />
<br />
*Javier, Aspiration<br />
Weekly traffic report (blogs, social media, emails)<br />
Developing a comms plan<br />
No print<br />
<br />
*David, California Pan Ethnic Health Network<br />
Launching a new website<br />
Has a comms plan<br />
Monthly analytics report<br />
Media tracked on ad-hoc basis<br />
Email newsletter<br />
Twitter better than Facebook because they don’t share many photos<br />
What to keep an eye now<br />
<br />
*Jocelyn, California Latinas for Reproductive justice<br />
Handle mail list (Constant Contact)<br />
New comms person handling social media and analytics<br />
Trying to get more people to their events<br />
<br />
*Jonathan, Children’s Hunger Fund<br />
Just listening, but how can IT best support comms needs<br />
<br />
*Adam, Mid-City CAN (City Heights)<br />
One-man communications team<br />
Basic metrics<br />
Print newsletter<br />
Social media<br />
Have a comms plan<br />
<br />
'''A Few Thoughts'''<br />
*Why ask about print?<br />
*The majority of money given is from people over 60 and given by check<br />
*Temper expectations regarding social media<br />
*Have you mapped out a (communications) ladder of engagement? (cf. fundraising ladder of engagement)<br />
*What are the steps to get from social media to higher mediums of engagement?<br />
*Examples of organizations? Surf Rider Foundation DoSomething.org<br />
**DoSomething.org = various projects to help youth<br />
*Do you do A/B testing?<br />
**E.g. what text message is going to best reach 500,000 youth? Test version A with 500 people and version B with 500 people. Whichever gets the better response is used for the remaining youth.<br />
*Avoid data silos - comms department needs to share analytics with the larger org<br />
*Comms department isn’t on the field; field workers are and should be informed<br />
*Do you provide translation for your website?<br />
*Even if it’s a single page in a variety of languages with a basic introduction, helps feel connected<br />
*Comms often leads with facts and figures following funding needs, but the story is the better lead<br />
<br />
'''Improving Communications'''<br />
*Re-consider direct mail<br />
*Asking what form of communications constituents want<br />
*Sometimes people say they only want email (not direct mail), but then respond really well to direct mail<br />
*Hand-written notes, followed up by phone calls<br />
*Sounds like a lot of work; how to justify expense?<br />
*Measure what you’re doing and see what you’re wasting - replace that<br />
*What metrics are you tracking?<br />
**Separate vanity metrics (TBU - true but useless) from actionable metrics<br />
*Visits and time on site need to be monitored but aren’t helpful most of the time<br />
*Need to know more about content<br />
*How are you monitoring analytics across systems? What single tool can do everything?<br />
*None<br />
*Pull data from multiple systems into spreadsheets<br />
*See Swords to Ploughshares for an example of an org learning to listen<br />
*Curse of knowledge - you know something they don’t and may not be able to relate to<br />
*Website can lead people through something that social media can’t - a "knowledge pathway”<br />
*Use discreet and specific actions in social media<br />
*Let people share (e.g. "What are you having for dinner on Sunday night?”)<br />
*Don’t just pass on a social media post; *curate* it (be selective and comment on it)<br />
—<br />
*Try experimenting with print pieces<br />
*E.g. Use different calls to action<br />
*What about save-the-date messages?<br />
<br />
'''John''': Probably best to send notifications when registration opens.<br />
<br />
'''Crystal''': Send it for a large political event; no call to action, just a light touch to “remember us?”<br />
<br />
Make your comms campaigns easy for your staff to do<br />
<br />
'''John''': email is generally a lot more effective than social media<br />
<br />
'''Success Stories'''<br />
*How do you get people to come to your events?<br />
*The web can be a real “echo chamber” - just hearing ourselves<br />
*How do you get your message beyond your current constituency<br />
*CPEHN - has used word of mouth (social media also offers a little)<br />
<br />
Fundraising engagement<br />
Surfrider<br />
DoSomething.org – old cellphones victims of domestic violence<br />
<br />
Microsteps>videos explaining why you should do it<br />
Dosomething- discrete specific<br />
Why bring me along<br />
<br />
Personally, culturally<br />
Letting people share, opinions content<br />
<br />
Social media to email landing page with 3 newsletters – links to full newsletters<br />
Short, concise<br />
<br />
'''Closing'''<br />
*Learn from other organizations<br />
*Use teasers<br />
<br />
'''Around the table:'''<br />
<br />
'''Adam''': Curious about examples of other orgs to learn from. “Analytics are like exercise” - we know we should be doing it but…. How much time should we spend on it?<br />
<br />
'''John''': At least 15-20 mins/mo to collect the data, and a 1-2hr quarterly meeting<br />
<br />
'''Javier''': A/B testing was interesting<br />
<br />
'''Jonathan''': Children’s Hunger Fund volunteering good example of getting people from social media to events<br />
<br />
'''Jocelyn''': Also found A/B testing interesting. Leading people with personal stories, and following through with valuable information and opportunities of communication.<br />
<br />
'''John''': and don’t forget the significance of staff stories<br />
<br />
'''David''': Helping the board understand what you’re learning<br />
<br />
'''Yuri''': Being transparent across the organization<br />
<br />
'''Crystal''': Leading from social media to engagement with the website before the action<br />
<br />
'''John''': Give people a picture of what they’re moving toward (e.g. screenshots of your email newsletter)<br />
<br />
'''Riana''': Need to focus on email</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Analytics;_Listening_online;_Google_analytics;_How_to_use_templates&diff=166Analytics; Listening online; Google analytics; How to use templates2015-04-17T23:24:54Z<p>Vivian: 1 revision imported</p>
<hr />
<div>Questions to ask that help analytics inform your content strategy:<br />
* Who is going [there]? (website, web page, social media etc...)<br />
* What are they looking at?<br />
<br />
Beyond "vanity metrics" - how do we use these metric to actually benefit?<br />
* communications strategy should be informed by analytics<br />
<br />
Goals<br />
* who is coming to our website & why?<br />
* depend on organization & goals<br />
<br />
Google Analytics<br />
- google analytics goals tracking<br />
- can set up indiv. link tracking to use with social media tracking<br />
<br />
Piwik Analytics - www.piwik.com<br />
- auto tracks downloads<br />
<br />
Goals<br />
[http://www.aspirationtech.org/files/AspirationGoalsTemplate.pdf Aspiration Goals Template]<br />
* What is goal?<br />
* How will you measure it?<br />
* What tools will you use to achieve goal?</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Connecting_with_journalists&diff=164Connecting with journalists2015-04-17T23:20:22Z<p>Vivian: 1 revision imported</p>
<hr />
<div>Media Relations – Ruth<br />
<br />
Journalists get a lot of stuff.<br />
* Think strategically about the media list<br />
* Develop '''media relations'''<br />
* Identify the people who already cover your issue!<br />
* Strike up a dialogue with person.<br />
* Plan ahead.<br />
* Court Reporters<br />
** offer your knowledge/expertise<br />
** ask them about their interests/expertise<br />
<br />
Your media list shouldn't stay static.<br />
* be intentional about updating the media list.<br />
<br />
If someone isn't responding, move on.<br />
<br />
[http://hustle.is hustle.is]<br />
<br />
Define “newsworthy”<br />
* prominence<br />
* significance<br />
* timeliness<br />
* Someone (ED) saying they are excited about something is NOT news.<br />
<br />
<br />
=== Press Releases ===<br />
* should be fact/ data driven<br />
* the facts speak for itself. No Fluff<br />
* Paragraph vs. FAQs<br />
* Make it as easy as possible for journalists to get info<br />
* Send press releases to the journalists '''directly'''<br />
* Send press release in the body of the email. No attachments!<br />
<br />
“Dear Media Partner's<br />
Here is our press release regarding …....<br />
More information is available upon request.<br />
Contact Info”<br />
<br />
Standard: 400 words<br />
* Give when, where, how, quote<br />
* Idea is to get reporter to want to talk to you<br />
* Don't assume media has fact checkers<br />
* '''embargo''': send press release until specific date<br />
* '''exclusive''': when you give your story to 1 journalist<br />
* think of press release as an elevator pitch<br />
* introduce yourself to reporters & do your research on them</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=City_heights_social_media_case_study&diff=162City heights social media case study2015-04-17T23:20:22Z<p>Vivian: 1 revision imported</p>
<hr />
<div>Mid City CAN – Mayoria Debate Case Study<br />
<br />
San Diego Mayoral debate. Bob Filner resigned after scandal. New election needed for new mayor. When down to 2 candidates, Mid-City CAN got involved. MCC youth council secured one candidate, but the other candidate couldn't agree. Orgs had to submit application to host debate. Debate was right before the holidays.<br />
<br />
MCC wanted to host to elevate their issues with politicians.<br />
<br />
Partnered with news station in SD (SD6) & Cesar Chavez Social Service Club.<br />
<br />
* Right away had to come up with hashtag for debate<br />
Wanted to call it “City Heights Debate”<br />
SD6 wanted to host at studio, but not any room for audience.<br />
<br />
* Used eventbrite to get people to register to attend.<br />
<br />
* TV Station agreed to have the debate at Hoover HS in City Heights, despite increased cost to them.<br />
<br />
* Had to make sure 350 seats packed (used eventbrite)<br />
<br />
* Half seats reserved in a couple days just from word of mouth<br />
*Put '''#cityheightsdebate''' on all marketing materials<br />
<br />
*Took pictures of residents as countdown to debate on Facebook<br />
** “3 days til debate, have you registered?” etc.<br />
<br />
* Youth council volunteers did registration table<br />
* Had a dot map where attendees could place a dot where they live<br />
<br />
* Asked how people heard about event with icons<br />
** so people who don't speak english could participate<br />
<br />
* invited all media contacts & got a lot of attention<br />
* even got a Tijuana station to show up (international news!)<br />
<br />
* twitter was one of the top referrers<br />
<br />
* debate filmed Saturday but shown on SD6 on Sunday<br />
*Youtube interviews to promote airing of debate<br />
*also created program for debate so it had sense of permanence with logo all over it</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Wordpress&diff=160Wordpress2015-04-17T23:20:22Z<p>Vivian: 1 revision imported</p>
<hr />
<div>What can be done with wordpress<br />
<br />
Who's in the room:<br />
LCSC needs a new website. people who have build wordpress sites and manage content.<br />
people who have had sites built for them in wordpress. Are interested in collaboration on wordpress and how to marry a wordpress site with a mobile app. <br />
They have a an app for oakland school police department complaints built in codequa. How to redirect <br />
People who need transition from wordpress.com to wordpress .org<br />
People who develop wordpress sites.<br />
People who needs to circumvent buearocracy in their organization to control their wordpress site. Template jumpers. <br />
<br />
<br />
The wordpress ecosystem:<br />
wordpress is a pice a open source software that's development is driven by a company called automatic. They run a multi site installation<br />
<br />
Wordpress .org you can buy space on a server <br />
<br />
<br />
go daddy or dreamhost that let install wordpress from the channel<br />
<br />
Managed hosting: you pay a little bit more a month and you get optimized servers for wordpress. They take care of security holes and lock down other areas.<br />
If you can find extra money to get managed hosting, <br />
<br />
Examples: WP-engine Pressable Pantheon palely - it will probably save you money in the long run. There can also be a performance benefit. They often offer managed backups. Something else you get with a managed host if a staging environment where you can test things like plugins out before you implement it on the live site.<br />
<br />
If you are migrating from com to org you should export your content throughout he wp export function, get a temp url and create a new wordpress install on the new server with the temp url and build the new site there. Then point the url to the new server. <br />
<br />
Different options for custom themes. You can do something totally custom which can be good cause you can get what you want, but it can be bad cause if your developer is coding in a super customized way other developers main not be able to come in help you later. So make sure that your developer is using well established industry standard themes or frame works<br />
Woo themes, twitter bootstrap<br />
<br />
Theme forest and downloading custom themes:<br />
Think about whether is meets your needs and will be meet your needs in the future. If you want to change something simple it can often take a very long time to change a complicated bloated theme. However, if the theme is more simply, elegantly written it can be much easer to change to meet your needs. So have someone take a look at the code.<br />
<br />
however if you see a theme you like use it<br />
<br />
wrap-bootstrap is a general website themes. Just html and css themes. You can just load them up on wordpress , but it can be much less expensive to take a template like that and make it work for your wordpress site.<br />
Look for a template that fits your content.<br />
<br />
There are themes that purport to let you do anything you want. <br />
Examples: Weaver, Suffusion<br />
<br />
Drawbacks:<br />
not as great with as application platform<br />
Integration with civi-crm is complicated, but it's getting there<br />
<br />
Dos and Don'ts<br />
When you are trying out plugins and you abandon some of them DELETE THEM. Even if they inactive they create vulnerabilities.<br />
Not all plugins are created equal - avoid plugin that have not been updated in a long time or doesn't seem to have any support.<br />
Update, update, update <br />
<br />
Wordpress support group every Friday in Oakland $10 and all your questions are answered.</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Mobile_app_development&diff=158Mobile app development2015-04-17T23:20:21Z<p>Vivian: 1 revision imported</p>
<hr />
<div>Presenter: Dorion<br />
<br />
* Dorion has an easy to use format to create mobile apps, which started with Korean Churches.<br />
* This mobile web platform.<br />
<br />
==How can we use mobile apps to empower social change?==<br />
<br />
'''Joevonte:''' Wants to develop for mobile app for free that will give youth opportunity to make reports against law enforcement.<br />
<br />
'''Kate:''' Wants to create a mobile app to engage the youth.<br />
<br />
'''Tomoyo:''' Likes the app spothole app to report potholes. Wants community members to report change. Where youth <br />
<br />
'''Lisa:''' Wants to teach students emerging technology. Tools to give students the ability to review footage.</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Why_budgets_bust_in_tech_projects&diff=156Why budgets bust in tech projects2015-04-17T23:20:21Z<p>Vivian: 1 revision imported</p>
<hr />
<div>When things go wrong in software development<br />
Jack<br />
<br />
Making time to plan out projects, so that it's not just forever ongoing.<br />
People are not actively using the database.<br />
Transitioning to a database. Excel doesn't seem manageable anymore.<br />
How to have happy clients and developers is still a bit of a mystery.<br />
Did project management pretty poorly; hard to stay within budget.<br />
Seen many projects hit predictable pitfalls.<br />
<br />
Things to watch out for or how to do it right?<br />
Project managers know what needs to happen, when, who needs to do something.<br />
Someone needs to own the process, but that person can be different than the people doing the work that moves the project forward.<br />
On schedule, on budget, on function.<br />
If you try to add more features, it's going to cost more.<br />
<br />
1. Projects come in late<br />
2. Don't do what they are supposed do<br />
3. All budgets bust<br />
Hard to estimate exactly what things are going to cost before you dig into the work. When you get quote, ask developers what does that quote mean, what's likely to change it?<br />
<br />
Biggest anti-patterns:<br />
1. Decision making process fails<br />
People we were talking to were really happy, but then their ED was not happy. ED clearly needed to be part of the decision making process. Stakeholders who needed to be involved at all times were not. Can also go in the oppposite side of the spectrum, where the entire staff is arguing about all the details down to the button colors. In your organization, figure out who the stakeholders are that need to be involved. So there aren't these surprises down the road. Choosing points of contact can be helpful. But the point of contact has to know who they need to get approval from before responding.<br />
<br />
2. Everything is as important as everything else<br />
We list out all the features. Clients have to put a number of what to work on first. If we ran out of budget, what can drop off. If nothing can drop off, make sure you have unlimited resources. As they see the timeline, budget, invoices, etc. can compare it to this list and reprioritize along the way. When you try to do everything all at once, money gets spent all at once.<br />
<br />
Back in the day, migrations weren't a thing. Now you have migration. When you get your content out of your current site and put it into your new site, the structure is not exactly the same. There have to be transformations. If you want an automated content migration, expect that to be a big line item. Can take a lot of trial and error.<br />
<br />
Design and development disconnect. If you hire a designer who is not doing the develpment, make sure those people are talking. Make sure designers know how to design for the web. Design can cost different amounts and can imply functionality in their design.<br />
<br />
Project slowdown. Organizations are super busy, doing amazing work, their mission is more important than their website. To meet their mission they have to put their breaks on the tech project. The longer you put the breaks on a project, the most expensive it gets to keep it going or pick it back up. Try to put the breaks on it in an orderly way. Ask the developers how we can take a break in the least damaging way.<br />
<br />
--<br />
<br />
Sarah<br />
<br />
Often take clients who are very injured by past vendor relationships. We don't make any guarantees up front and don't give a quote. Try to engage people in two week chunks. Will have a discovery workshop to figure out who are the stakeholders. On day one, we have our kickoff meeting with developer and client. Write out stickynotes of all the features we want to build. You always have epics like "I want a blog." And break those bigger tasks into specific individual tasks. Developers make a rough estimate of how difficult something is. Come back and the client does the prioritization or ordering. Developers just start at the top and work down the list. Start delivering immediately. Goes through internal testing first. Client gets best value if they are actively testing. Keep moving tickets through this system. 15 minute check in each morning with the client. Demo at the end of the two week block. Retrospective at the end: what went well, what didn't go well. Bill every two weeks. You can take it or leave it. You can say, this is great, we're done here. Or you can start a new 2 weeks.<br />
<br />
How do nonprofits feel about this? Works for some nonprofits. Nonprofit point person really has to own it. Clients feel a lot of ownership over. A lot of nonprofits won't start, though, if they can't get board approval for an estimate. We focus our estimates on the goals rather than features.<br />
<br />
Ask clients not to hide your budget. Compare quotes from different vendors. Estimate based on their wishlist. Agile is about dealing with the tradeoffs in the moment. Phases and minimum viable products are also key strategies.</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Peer_sharing_for_trainers&diff=154Peer sharing for trainers2015-04-17T23:20:21Z<p>Vivian: 1 revision imported</p>
<hr />
<div>Second afternoon session w/ Beth Kanter<br />
<br />
Capacity Building WTF?!<br />
Empowering young people to be change makers, use tools and methodologies to amplify their voices and empower and mobilize their own communities.<br />
Employing effective train-the-trainer model to be able to allow youth to lead and sustain their own change.<br />
Helping staff adhere to changes, processes and procedures that are effective as well as giving them skills, tools and resources that staff can take them with them when they leave.<br />
<br />
How do you get staff buy-in?<br />
Face to face conversations with leaders and partners<br />
Learn about folks, their needs and interests<br />
Employ active listening skills and narratives to help provide context and rationale<br />
Find the influencers in the organization to help other staff adapt and accept change<br />
Capture success statements and share them<br />
<br />
How do I become a more successful consultant?<br />
There are 3 types of Consultants: pair of hands, expert for hire, process consultant--leaving you stronger than when you started<br />
Landscape Analysis for your field, the work that you offer, your type of expertise so that you have a point of negotiation for the rate of your services.<br />
Develop a Project Plan with various options either by amount of hours scoped, duration of the work, pricing customizations to ensure that you get paid. <br />
<br />
How to maintain decorum as a facilitator when dealing w/ difficult participants:<br />
Write-up guidelines, rules of engagement, or ground rules to create safe space<br />
Pay attention to body language, personal asides, skepticism<br />
Find ways to engage them with their skepticisms and disagreements</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=How_to_create_simple_animations&diff=152How to create simple animations2015-04-17T23:20:21Z<p>Vivian: 1 revision imported</p>
<hr />
<div>Facilitator: Gilda <br />
<br />
Useful Animation tools <br />
<br />
•Keynote Essentially Powerpoint for Mac. (better for animation) <br />
<br />
•Drpop.org ->Can create a blend of animation and real people in the animation. <br />
<br />
•Adobe After Effects <br />
<br />
• Video scribe to write out words and vector graphics. cost $$$$$. Free set of vector graphics as well as a paid versions of graphics. If you contact directly you can ask for a non-profit or educator discount. Can Export as a MOV or a Flash File. <br />
http://www.sparkol.com/ <br />
<br />
•crazytalk -> software to animate still images(heads). Animates based on the audio that you upload to the project. If you contact directly you can ask for a non-profit or educator discount. http://www.reallusion.com/crazytalk/<br />
<br />
•RSA Animate (cartoonist on youtube) useful to see how he uses animation as a tool. <br />
<br />
Notes <br />
<br />
Voice over to create effects layed over the animated images. Helps to take a dry and boring project and animates it and brings it to life a bit more.</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Online_technology_for_youth_organizing&diff=150Online technology for youth organizing2015-04-17T23:16:53Z<p>Vivian: 1 revision imported</p>
<hr />
<div>==Participants==<br />
* Sergio, Center for Regional Change @ UC Davis<br />
* Josh Levinger, tech strategist & developer<br />
* Dorion, mobile app developer, westimulate.org<br />
* Gina, Unfold<br />
* Ron Collins, Labor Community Strategies Center<br />
* Joevonte, Black Organizing Project<br />
* Yuritzy Gomez, CCISCO<br />
<br />
==Introductions== <br />
<br />
'''Sergio:'''<br />
young people have created their own campaigns<br />
but not as much use of technology to amplify their voices<br />
want to change from university perspective to fit community needs<br />
<br />
'''Dorion:'''<br />
active in community watch initiatives, lack of access for young people<br />
digital divide still very real our communities<br />
doing training to build mobile apps, job training skills<br />
need to develop talent locally, reinvest in youth<br />
build networks, connections between individuals to counter negative perceptions<br />
<br />
'''Ron:'''<br />
access may not entirely be the issue (lots of kids on facebook)<br />
more engagement, mobilize people (online to offline)<br />
how do you talk about "school to prison pipeline" in a way that's engaging, not depressing<br />
want to get bodies out of social media, make it a viable organizing tool<br />
1500 followers on facebook, not one person comes out to an event<br />
<br />
==Topics Discussed==<br />
<br />
need to engage members, not just as consumers / followers<br />
<br />
'''Example:''' mobilization for a public hearing - bus riders union.<br />
rsvps work, but likes don't.<br />
facebook posts about events not sharing well.<br />
<br />
is there a good way of learning about your members, following up with them individually?<br />
- [http://crowdbooster.com/ Crowdbooster] works with facebook / twitter<br />
<br />
match sms blasts with actions<br />
some cost, but cheaper tools like [http://revolutionmessaging.com/ revolutionmessaging.com]<br />
<br />
how to boost engagement?<br />
don't want to always post cats<br />
<br />
follow historical practices<br />
ask what the people want, engage their interests, weave your message in<br />
have the folks who are most affected lead the issue<br />
<br />
how to deal with personal safety, before technology<br />
armed police, guns in schools<br />
strength in numbers, ensure police are accountable<br />
panthers provided free training, hospitals, food<br />
capitalism is the root problem<br />
<br />
do police communicate with kids in schools?<br />
created complaint policy to deal with problem officers<br />
but ended up with kids bringing their own guns<br />
<br />
student, parent, officer sit down with principal<br />
talk through altercation, hear their voice<br />
restorative justice<br />
<br />
why do some kids become involved in gangs?<br />
dialogue with leaders, find points of intervention<br />
<br />
data that police officers in schools decreased violence<br />
need to flip it around, prove that they don't need to be there any more<br />
police don't live in the communities they patrol, lack local sensitivity<br />
restorative justice can lead to bigger drop in violence than just adding more police<br />
<br />
do you capture altercations on film?<br />
not sure that's legal...<br />
check out [http://copwatchnyc.org/ copwatch.colorofchange.org]<br />
<br />
pure data doesn't always tell the truth<br />
analysis can have a narrative <br />
<br />
matters who is producing the data, who is using it<br />
university label can validate community stories<br />
co-design of tools with communities<br />
<br />
need to ensure that tools don't buy into existing (capitalist) structure<br />
apps can be accessible outside of iphone / android<br />
don't exclude low-income communities<br />
<br />
myth of widespread penetration of social media<br />
want to organize against the system, should we use their tools to do it?<br />
focus on more peer to peer systems (email, sms, in person organizing)<br />
don't pay facebook to reach their own members<br />
<br />
don't want to repeat practices that we know don't win</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Digital_security,_online_privacy&diff=148Digital security, online privacy2015-04-17T23:16:53Z<p>Vivian: 1 revision imported</p>
<hr />
<div>Security for nonprofits<br />
Gunner<br />
<br />
1. How to educate people on basic security technology.<br />
2. Users don't have a sense of what information is sensative.<br />
3. Don't know enough about it. Work with a lot of youth.<br />
4. Build websites and don't know what information is vulnerable.<br />
<br />
Facilitate technical gatherings. Facilitate human rights technology gatherings. Security, privacy, documentation, communication all fall under human rights tech. It is a pervasive topic and few people have a frame for talking about it. Constructive set of frames besides fearmongering.<br />
<br />
Tor allows you to browse the web anonymously. Internet doesn't know where that request came from.<br />
<br />
Two crises, people on NGO side don't speak any of this. And tech folks are so in the weeds, they have no language for talking with the NGO's. They are not doing it in benevolent ways. We're trying to bust open the market for security training. Not enough system administrators and security mentors. Security auditing; not enough auditors. We're trying to stay grounded in the nonprofit needs. Has to be relevant to attendees at CA Tech Fest.<br />
<br />
It's not about the technology. Two other bigger factors in thinking through security for organizations: human factor (organizational culture and norms) and individual factor. I feel bad for dentists, they tell everyone to floss and such a few percent of people floss. Security falls into that same category; know they should do it but don't do it. Have to start from organizational culture. Raise commitment to security through accountability.<br />
<br />
Explain to people how their bad practices are going to get other people hurt. Multiple nonprofits in the central valley who have put personal data on undocumented folks in Google Docs. Unethical protocol to put personal information in a corporate store. Nobody thinks that's private data anymore. Think before you put data in the cloud. Convey accountability. Dialog; just start them talking about it.<br />
<br />
Process. Technology needs to be updated. If you as an organization need someone to keep an eye on security bugs and someone owns updating. Process for addressing it. Anything else like firewalls are worthless. Staying ahead of security is impossible. Minimize and reduce risk with processes.<br />
<br />
Backup. Astounding to us how few nonprofits have backup. Backup checklist. If your site does get compromised, how are you going to restore it? Wordpress allows you to export the entire site and then redeploy it relatively easily. Try to get people to think about these processes.<br />
<br />
Another example is getting people to think about laptops and phones when they leave the office. At Aspiration, phones should have no organizational information on it. No emails. Police can pull all information in ten seconds to a police drive. Heaven forbid you're organizing a protest across state lines. Think about the organizational process that sets organizational norms around encrypting phones, passwords on phones, etc. A lot of people have local copies of their entire server. Processes don't mean everyone is going to follow them, but it does start people thinking about norms and practices.<br />
<br />
Encrypted hard drive when shut down is about as close to a brick as you're going to get. If it's encrypted, all sorts of interesting law kicks that makes it harder for them to access that information.<br />
<br />
Tools. Not an easy solution. But good to think about best practices. Tor broswer; download and install on any computer. Learn how to use it. Learn when it works and when it doesn't. We all know we're being studyied for our search results. Becoming a smarter activists, do all of your searching in Tor browser. You don't want to practice the tools you need in crisis when you're in crisis. You want to know how to use it before then.<br />
<br />
Off the Record Messaging (OTR). I can use all the evil corporate tools and the message is scrambled when going through the corporate infrastructure.<br />
<br />
Encrypt email. Not easy, but doable. Ultimate act of solidarity. Start sending encrypted email all the time. You can't just use encryption for suspicious activity.<br />
<br />
Start with the human factors and org factors, start with policies, and then incrementally adopt the tools.<br />
<br />
Most telling thing about Snowden is that all end points are compromised. Don't ever make the mistake of thinking that anything you do is secure. Keep the cost of surveilling higher by encrypting. Yahoo refuses to encrypt web traffic by default. Google to their credit tries to encrypt things. Idea that we are trying to keep the cost of surveillance high, that is the ultimate thing we as activists. Firefox phone aspires to have privacy baked into it with a new operating system. User centric paradymn, not a corporate centric paradym. So everything is encrypted; which doesn't make it secure, but makes it harder to access.<br />
<br />
Apps are one of the biggest mistakes activists have made. Wrote client software back in the day. Hotmail was the first webscale software as a service. Along comes Apple and the iTunes store and we went two or three giant steps back. Rather than getting our functionality through the browser, we have to get Apple's approval to run a piece of software from their store? Apple iTunes store bans all free and open source software. Apps validate a corporate control paradymn of asking the man for permission to put code on your machine and apps then spy on you. If at all possible, do everything through browser based web. Apps require permission to use audio, and other hardware.<br />
<br />
Nathan Freedas wrote Orbot. Anonymity on the phone is an unsolved problem. Two complete operating systems on a phone. Baseband layer on the phone, complete separate microprocessor, etc. completely controllable. Sell out move to own an iPhone. Have to be able to take the battery out.<br />
<br />
Security in NGO's. Most critical piece of data the NSA wants: social graph. All the places were you have an ID and someone else has an ID is more uniquely identifying than your fingerprint. If you get off the grid and then come back, you only have to make 2 phone calls to be identified: your mom and your best friend. Nobody else would call those two people. In a pool of 16,000 people, it only took 4 pings to figure out who you were based on your movement.<br />
<br />
Apps magnify risk exposure. Guardian Project: most important project. Social justice analysis: service to causes. Suppose you are filming a human rights violation, you can film it, before you upload it to YouTube, you can tell it who to blurr out. So you can blur out everyone except for the authority figures. They made Obscuracam core functionality in YouTube. They're solving real world use cases.<br />
<br />
What we need to be humble to: which of us has data that is dangerous to our allies. We can't know the permutative implications of how our data is being used. HTTPS Everywhere: defaults to encrypted version of website if it exists. Act of solidarity to have SSl and force encryption on your site. Assume your site is compromised. Riseup deletes server logs after 3 minutes. No subpoenable data. And encrypted servers.<br />
<br />
Piwick stores the analytics data locally. Websites are basically a public place. Don't have a lot of supporter data. Put supporter data on a separate server from your CMS. Do you have the financial resouces to do that? Yeah, you should.<br />
<br />
Activists feel guilt if they do anything proactive. Schneier analysis doesn't sell. Organic movement got people to worry in the 1970's about what we're putting into the body. Got people to think not just about what was going into their body, but where it was coming from. Want people to have a similar self awareness about security. Kind of like dietary planning; I'm going to eat what I can find next week when I'm hungry. Get them the general rules they need to be secure themselves. Security analysis is always being done in a way that is not empowering.<br />
<br />
Shrinking the attack surface is a win.<br />
<br />
Problem with this strategy is surveillance will cost more and it will get more money, but we can't let them have this information without a fight.<br />
<br />
For the organizations dealing with vulnerable populations, do you really need that data? Can you use a QR code? Can they keep their personal information on their phone? Assume every bite on your web server is public data. There are so many known exploits. To presume fundraising is a justification for collecting so much data, is wrong. I can tell you 5 domains that if taken offline, progressive movement would be halted. If you're an idiot if you don't have a script that gets a local copy of your supporter data once a week. Copying an encrypted blob to Amazon. Much better to use YouTube because the government is not going to shut down Flickr unless they really have to because people use these services to look at cute cats. Nobody plans for plan B let alone plan C. More and more people are using Salesforce and they will screw nonprofits over so quickly when the time comes. Have to have a plan for when they take that offline.<br />
<br />
Wish there was a timelapse showing the consequences of having shared all these photos and things about themselves since they were young. If they were just posting photos of themselves that'd be one thing. You messing up someone else's future.<br />
<br />
Unsolved: attorney client privledge. At the point that you are using Gmail, third party priciple says your attorney client privledge is subverted. When you put stuff on Google Apps, they can change the terms at any point and you give them permission to read all your stuff.<br />
<br />
Imagine Raytheon buys Google.<br />
<br />
Laws for search and seziure tends to have state level implications. No proper nounds in sensative emails. Assume everything you communicate electronically is public record. A lot like talking about safe sex in the 80's.<br />
<br />
Checklists for protecting your personal information.</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Tech_accessibility&diff=146Tech accessibility2015-04-17T23:16:52Z<p>Vivian: 1 revision imported</p>
<hr />
<div>Accessibility<br />
Group: Sarah (facilitator), Tamayo, Andrea, Jordan, Lori<br />
Interested in learning/talking about:<br />
We build websites and have worked on projects for people with disability and learned a lot of what and how we left folks out. Aware and conscious when developing.<br />
<br />
What is accessibility? Defining and knowing solutions.<br />
<br />
Accessibility of information between departments - best practice for sharing information<br />
<br />
Drawn to projects that need to consider infrastructure limitations, physical limitations, tech limitations, language limitations<br />
<br />
Bandwidth accessibility, slow connection and accessibility. Want to start building what to think about and what we aren't thinking about.<br />
<br />
Maintaining and sharing information and using tools, how do we make sure information is available and accessible. Comparability and data portability.<br />
<br />
Build list of all things accessibility could mean<br />
<br />
WHAT IS ACCESSIBILITY?<br />
<br />
Physical & Cognitive ability<br />
Bandwidth<br />
Power<br />
Access to technology (computers, phones, mail) <br />
Access to internet<br />
Tech literacy<br />
Language and Culture<br />
Age<br />
Data portability / ownership<br />
Compatibility<br />
<br />
Break it down in considerations of delivery systems / medium / content / coding<br />
<br />
Document solutions:<br />
Physical & cognitive<br />
Content<br />
Design<br />
Development <br />
Hardware<br />
<br />
-Color & contrast<br />
-Sizing & rescale; justified text easier for (dyslexia)<br />
-Slide shows / images - has to be slow<br />
-Screen reader<br />
-Checklist (coding) http://a11yproject.com/checklist.html<br />
<br />
Resource-constrained environment<br />
1. Slow (low bandwidth)<br />
- lots of connections can be good<br />
2. Latency (small tube)<br />
- lots of connections can be problem<br />
<br />
Understand users and think of solutions accordingly in terms of: power, physical access to computers/phone/tech access to internet.<br />
- have to build capacity to use technology<br />
- touch<br />
- kiosks<br />
- easy print<br />
- how much power does site use?<br />
- gender differences in tech use<br />
- social power vs. watts<br />
- intermittent electricity<br />
- what is hardware environment<br />
<br />
Technical literacy<br />
- symbols - standard and related to culture and language - X usually means no Circle means ok<br />
- test with real diversity<br />
- test early<br />
- watch people<br />
- provide with good CMS so can interact with their site and it's intuitive, like wordpress and make sure interface is friendly and easy to use without code. Visual for backend users<br />
- don't make people write code<br />
- don't hard code<br />
- self-document<br />
- comments and feedback<br />
- before you start engage with stakeholders<br />
- visual interface<br />
<br />
Language/culture/age<br />
- Multilingual- switch language buttons - clear how to change language (ex. LA Metro)<br />
- Google translate has got a lot better, depends on which language are "compatible"<br />
- translate back again and see what you get<br />
- no matter how many languages, not going to cover every language in LA, how to serve people you will inevitably not serve best<br />
- breathing in one language could be smoking in another<br />
- some universal - arrows, circles, exes<br />
- colors have different meanings <br />
- cell phone as main form of gathering information<br />
- what direction text read - right to left; left to right; up and down<br />
- sports references - using cultural references can be restrictive - test with audience<br />
<br />
Data Portability<br />
-comparability<br />
- security<br />
- ownership <br />
- privacy<br />
- can I get my data back out?<br />
- interoperability<br />
- export<br />
- remove / delete / really delete<br />
- many department platforms - sales force,zoho, google<br />
- open-source vs open data<br />
- web scraping<br />
- backing up<br />
- technology policies - tool to meet common needs - management<br />
- viewing vs. using information<br />
- data policy vs. tool<br />
<br />
Anything additional to share:<br />
<br />
Someone at Sacramento Techfest developed SMS for deaf / blind code touch a letter and get morse code vibration ( SMS haptic morse code)<br />
<br />
-flexsy</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=High_impact_online_communication&diff=144High impact online communication2015-04-17T23:16:52Z<p>Vivian: 1 revision imported</p>
<hr />
<div>Online Communications w/ Jessica<br />
<br />
Participant Introductions:<br />
Magik: Asking for feedback on how to grow project through online promotion <br />
Gilda: Looking for organize a calendar for project organizing<br />
Tanya: Current social media platform management – organizing current campaigns<br />
Jessica: Group leader: wants to have other activities for online communication<br />
Tyesha: Communications coordinator wants to be aware of tools that make work effective<br />
Javier: Communications manager with aspirations<br />
Lisa: Looking for improve current communications<br />
<br />
Writing:<br />
Remember that online social platforms were created for person-to-person interaction <br />
how do we push interaction that target a larger audience <br />
<br />
5 processes for high impact online communication<br />
Strategy on what you want to accomplish and the tools to use so that you reach your target audience<br />
- knowing target audience<br />
- different channels/tools to reach<br />
- plan arc of timeline for message sharing<br />
- engaging the audience<br />
- how are you measuring success<br />
<br />
<br />
1. Determine audience – identify who you are trying to reach online<br />
Geographic and demographic target<br />
Who are the stakeholders in my work: divide into allies <br />
Managing and collaborating multiple department communications<br />
<br />
<br />
2. Coordinating your online channels<br />
Activity: brainstorm all different channels that we use to share messages<br />
Write down channels we currently use<br />
YouTube<br />
tumbler<br />
Instagram<br />
Facebook<br />
Blog<br />
E-blasts<br />
Slide-share<br />
Daily activity calendars<br />
Craigslist <br />
<br />
3. Content messages<br />
<br />
Publishing Matrix:<br />
<br />
Facebook, YouTube, Twitter, Instagram, Blog, E-blast, Workshop announcement<br />
<br />
Project activity update<br />
<br />
Project completion<br />
<br />
[http://www.aspirationtech.org/files/AspirationSimplePublishingMatrixSpreadsheetTemplate_v2.xls Publishing Matrix Template]<br />
<br />
4. Triple tell em (online communication messaging)<br />
Tell em what you’re going to tell em – before “save the date”<br />
Tell em - during<br />
Tell em what you told em – after<br />
<br />
Messaging Calendar: <br />
<br />
January, February, March, April<br />
<br />
Content type<br />
<br />
[http://aspirationtech.org/files/06_Message_Calendar_Template_2_0.xls Message Calendar Template]<br />
<br />
Online audience<br />
Content planning – using message calendar for timeline of campaign<br />
<br />
5. VISION OF SUCCESS?!<br />
<br />
What defines your communication success<br />
Ex. How much product do you want to sell?<br />
How many people do you want to participate?<br />
<br />
How are you capturing your vision<br />
<br />
Recommendations:<br />
work with coworkers to create communications plan across departments<br />
divide quadrants</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=How_to_create_a_new_website&diff=142How to create a new website2015-04-17T23:15:09Z<p>Vivian: 1 revision imported</p>
<hr />
<div>Session 1, Thursday 4/3/14: Website Development Process with David from CPEHN<br />
<br />
Go around:<br />
<br />
* We don't do a good job of keeping our site updated, the folks who built it aren't around and we don't know how to deal with it<br />
* Sysadmin, want to hear the web process side of thing<br />
* Web developer, want to hear the organizational perspective<br />
* We've got a hideous website, we're rebranding and getting all our online ducks in order; trying to revamp the site but Google Sites are mystifying!<br />
<br />
David from CPEHN:<br />
<br />
* Just redid our website<br />
* We had a website built in 2003 with a custom content management system, developed by that developer; that person left, she was the only one that could fix the CMS, so it was getting old statle and buggy; only worked in in IE6 or god knows what.<br />
* That's the danger with a custom site--the people who built it will leave, you'll be left in the lurch. Went with an open source platform, Drupal or WordPress, so they could bring in someone else to work with it if their original developer bailed.<br />
* Wanted a more dynamic site.<br />
* Met with Aspiration and Gunner; they helped CPEHN with the process.<br />
* Redoing the website is in addition to your usual work, need to fit it in. Wanted to do the process well but do it efficiently.<br />
* Aspiration helped them figure out an RFP, make sure CPEHN knew what they wanted, make sure the developer had all the info they needed from the start.<br />
* First step: identify your constituents.<br />
** Example: teens who participate in drop-in program, donors who come to the site, the community. Primary audiences: donors, funders, local community. The youth might eventually use the website too, though probably through Facebook or Twitter.<br />
* Each audience might use the site in very different ways, but you want a site that speaks to and appeals to all audiences.<br />
* CPEHN broke down who's coming to the website, who they want to come, how they want them to use it.<br />
** Primary audience: community-based health organizations working with people of color; donors and funders; people looking for data and resources.<br />
* They had to prioritize the hierarchy of different audiences. Show what you do, target your primary audience, hopefully other audiences (esp donors and funders) will get something out of it.<br />
* Next step: user stories. How are people using the site? How do you want them to use the site?<br />
** Advocates are coming from advocacy information. Want to get them info on ongoing legislation, have it be searchable by county.<br />
** Write out what you want people to do on your site, processes for how they do it.<br />
** Those user stories are transformed into the RFP. You don't have to think about the "how," that's the developer's job; your responsibility is to figure out what you want.<br />
** The more that you can provide up front about what you want the site to do and who it should serve, the better.<br />
** Staff should also be included in user stories; what does the staff want to be able to do with the site, and how? E.g. "Enter in all policy info, tag it so it can be searched by category."<br />
** Try to only use active verbs in your user stories! Focus on the user doing things on the website.<br />
* What's the value your site gives to people? What makes them want to come back to your website for the third time? Become a trusted source of information.<br />
* If it's a static page, they're not gonna come back. How do you get folks to return, make the site valuable to them?<br />
* CPEHN can share the RFP they came up with after going through this process.<br />
* Had a couple of conversations with Gunner; transferred all the user stories and priorities into an RFP.<br />
* You don't have to decide on Drupal or WordPress ahead of time; the developers will tell you what they work with and how they see themselves developing what you need on their system.<br />
* (Discussion of platforms like Squarespace or Google Sites, different hosting options, ongoing support and maintenance for sites built in Drupal and WordPress.)<br />
* Aspiration folks are down to help organizations make good choices! They can help you evaluate proposals that people are submitting and tell you if you're getting ripped off or not, give you lists of people that are "righteous."<br />
* You figure out all the stuff above and put it into an RFP; developers send proposals back describing how they'll approach the project.<br />
* CPEHN also sent out an email to their whole list saying they were creating a new website and asking for help; got some super-advocates, a group of 10 or so folks to provide feedback on the website, how they use the site. Maybe one person for each different audience or user story that you identified.<br />
* Keep staff involve, you want their buy-in for the new site.<br />
* Responsiveness is important! Make sure that's from your RFP.<br />
* Get your developers to provide training and/or documentation on your site.</div>Vivianhttps://catechfest.aspirationtech.org/index.php?title=Network_analysis:_How_to_visualize_and_measure_collaboration&diff=140Network analysis: How to visualize and measure collaboration2015-04-17T23:14:19Z<p>Vivian: 1 revision imported</p>
<hr />
<div>Social Network Analysis<br />
<br />
<br />
<br />
We generated a lot of questions:<br />
<br />
<br />
<br />
*What does social network analysis do on a larger level and how<br />
can we be strategic in using?<br />
<br />
* What are the ways that we can measure impact of a network?<br />
<br />
*Are engaging people in our network in the right way to build<br />
relationships to get results?<br />
<br />
*How do you measure your network so you don't replicate power dynamics?<br />
<br />
*How do you visualize your networks so you can be more strategic?<br />
<br />
<br />
<br />
Social network mapping can help you be intentional about your network<br />
strategy and improve it.<br />
<br />
Measuring your network requires measuring objective measures such as<br />
money, programs, structures, etc related<br />
<br />
Working networks of organizations is difficult<br />
<br />
<br />
'''Resources'''<br />
<br />
Arilikeairy.org<br />
<br />
June Holley: Networked Weaver Handbook - Facebook Group<br />
<br />
<br />
<br />
[http://www.geofunders.org/events/past-conferences/networks-conference-2011 GeoFunders]<br />
<br />
<br />
<br />
[http://www.slideshare.net/Marc_A_Smith/2013-nodexl-social-media-network-analysis Network Primer]<br />
<br />
<br />
<br />
[http://www.ssireview.org/images/ads/2010SU_Features_Scearce_Kasper_Grant.pdf Working Wikily]<br />
<br />
<br />
<br />
[http://docs.geofunders.org/?filename=Network_Diagnostic.pdf Diagnostic Tool]<br />
<br />
<br />
<br />
[http://www.bethkanter.org/facilitating-with-sticky-notes/ <br />
Network Consultants Meeting<br />
]<br />
<br />
Tools:<br />
<br />
*Post It Notes<br />
<br />
*Gephi (Free Open Source)<br />
<br />
*NodelXL</div>Vivian